Alvin Chung
Burnaby,Canada
Overview
2
2
years of professional experience
1
1
Certification
Work History
Reception Volunteer
Christ Church Cathedral
11.2024 - Current
- Responded promptly to incoming phone calls and emails, answered inquiries, transferred and forwarded them to staff, and improved response time by 30%.
- Greeted and directed visitors to relevant staff and departments.
- Assisted with editing documents, maintaining schedules and the information table.
Volunteer
Greater Vancouver Food Bank
11.2023 - Current
- Under fast-paced 4–5-hour shift – packaged and distributed food to 500+ clients, performed cleaning and warehouse duties such as restocking and monitoring spoilage.
- Communicated to and translated for 15+ group or individual Chinese clients accurately, increasing registration service speed by 50%
- Applied food safety level and FIFO principle, with co-volunteer, reduced food wastage by 40% per batch.
Volunteer
Coquitlam Heritage At Mackin House
09.2023 - Current
- Supported execution of museum and community events, set up venues and equipment, managed booths, and translated promotional materials
- Greeted visitors with hospitality, carried out exhibit interpretation and provided assistance if needed
- Serviced 400-600 visitors per shift in events and workshops
- Promoted future activities and increased visitor retention by 10%
- Promoted merchandise, sold most and increased museum’s revenues by 18%
Volunteer
SFU Camps & Youth Program
08.2023 - 08.2023
- Coordinated and supervised group activities
- Supported Children from diverse backgrounds and with different needs in adjusting to new settings
- Resolved conflicts and communicated to resolve conflicts
- Smooth and successful coordination and execution of 5-10 activities per shift
- Designated volunteer for leading Chinese and newcomer children groups
Education
Bachelor of Arts - International Studies
Simon Fraser University
Burnaby, BC10.2024
Certification
- TCPS: CORE, 2022
- Class 7 Driver’s License
Timeline
Reception Volunteer
Christ Church Cathedral
11.2024 - Current
Volunteer
Greater Vancouver Food Bank
11.2023 - Current
Volunteer
Coquitlam Heritage At Mackin House
09.2023 - Current
Volunteer
SFU Camps & Youth Program
08.2023 - 08.2023
Bachelor of Arts - International Studies
Simon Fraser University
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