A highly skilled, motivated, and goal driven individual with over 8 years in retail and 5 years in supervisory experience. I achieve excellent results that exceeds store goals by leading my team to engage in efficient customer service. I make every customer interaction memorable by delivering effective product presentation and knowledge.
· Ensure the store consistently achieves and exceeds sales, KPIs, and profitability
goals
· Facilitate daily huddles that outline store goals and ensure exceptional staff performance to meet the highest customer satisfaction
· Recruit and hire successful candidates that meet the company’s mission and values to achieve store standards
· Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location, while providing the highest level of service to customers
· Engage in monthly regional conference meetings to outline individual store performance and expectations
· Manage store merchandise stock to exceed high visual standards
· Manage, balance, and deposit POS system daily
· Ensure the store consistently achieves and exceeds sales, KPIs, and profitability
goals
· Setting and maintaining priorities for the team to ensure task competition and excellent customer satisfaction
· Recruit, hire, and train enthusiastic individuals to ensure a diverse and energetic work environment
· Collaborate with managers to lead daily huddles that entail setting priorities for employees to meet daily deadlines, and developing plans to meet short term and long-term objectives
· Analyze monthly performances on product sales to meet individual store goals
· Participate in product pricing, selection, and re-stocking
· Perform store opening and closing duties, including counting POS cash drawers and checking equipment
Efficiently participate in a team setting to meet daily store goals and deliver excellent customer service
· Maintain knowledge on current trends and styles that meet customer needs