Alvin Albert

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Engaged with customers to build rapport and loyalty.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.

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• Performed minor maintenance and repair on malfunctioning computer equipment.
• Provided technical guidance and support to team members.
• Liaised with customers, communicating and resolving problems and concerns.
• Installed technical hardware and software in deskside support environment.
• Transferred computer files between programs.
• Used customer insights to develop innovative sales strategies to increase sales.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Managed returns, exchanges and refunds in accordance with store policy.
• Used in-store system to locate inventory and place special orders for customers.
• Recommended complementary purchases to customers, increasing revenue.
• Listened to customer needs and desires to identify and recommend optimal products.