Alvin Alas
Slave Lake,AB
Summary
Dynamic and results-oriented professional with a proven track record at Dairy Queen Grill & Chill, adept in customer service and problem-solving. Excelled in roles requiring attention to detail and teamwork, significantly enhancing operational efficiency. Skilled in data analysis and cash handling, consistently achieving and surpassing goals through innovative solutions and a positive attitude.
Overview
12
12
years of professional experience
Work History
Team Member
Dairy Queen Grill & Chill
10.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
Packager/Packer
JUNGSU YUTONG / JS FOOD
08.2020 - 10.2022
- Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
- Operated and maintained packaging equipment with focus on safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed packing processes to increase speed and accuracy.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
Machine Operator
Hyungjae Machinery
07.2014 - 07.2020
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Product Data Analyst Assistant
Omgeo (Thomson and Reuters/ DTCC)
02.2014 - 07.2014
- Utilized data visualization tools to effectively communicate business insights.
- Used statistical methods to analyze data and generate useful business reports.
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
- Implemented robust control measures to improve analytical output reliability.
- Enhanced data accuracy by automating data cleansing processes, significantly reducing manual errors.
- Automated routine data analysis tasks, freeing up time for more complex analysis.
Bank Staff
Banco De Oro Unibank
07.2013 - 12.2013
- Maintained accurate records of transactions, reducing discrepancies and ensuring balanced accounts daily.
- Participated in continuous professional development programs, staying current on industry trends and best practices in banking operations.
- Assisted clients with account management tasks, resulting in increased customer retention.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
Kitchen Helper and Server
Edmund's Bulaluhan
07.2012 - 06.2013
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Education
Bachelor Of Science - Information And Communication Technology
Nueva Ecija University of Science And Technology
Cabanatuan City, Philippines04-2012
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Clear communication
- Collaboration and teamwork
- Following instruction
- Cash handling
- Flexible schedule
- Creativity and innovation
- Organizing work stations
- Goal setting and achievement
Languages
English
Professional Working
Timeline
Team Member
Dairy Queen Grill & Chill
10.2023 - Current
Packager/Packer
JUNGSU YUTONG / JS FOOD
08.2020 - 10.2022
Machine Operator
Hyungjae Machinery
07.2014 - 07.2020
Product Data Analyst Assistant
Omgeo (Thomson and Reuters/ DTCC)
02.2014 - 07.2014
Bank Staff
Banco De Oro Unibank
07.2013 - 12.2013
Kitchen Helper and Server
Edmund's Bulaluhan
07.2012 - 06.2013
Bachelor Of Science - Information And Communication Technology
Nueva Ecija University of Science And Technology
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