Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Affiliations
Additional Information
Work Availability
Timeline
GeneralManager
ALVIN ACBANG

ALVIN ACBANG

Manager
Steinbach,MB

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Line Cook

Bigg Smoak Bbq
12.2022 - 05.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Dietary Cook / Nutrition and Food Services

Resthaven Care Services
01.2023 - 01.2024
  • Prepare food items according to instructions and recognized safe food handling practices
  • Prepares food for all patients, staff, and guest, regular and modified diets according to procedures
  • Accepts and reconciles deliveries and puts away stock
  • Demonstrates proper use and storage of equipment and maintains a clean environment, including utensils, floors, equipment
  • Maintains a safe working environment by following all safety procedures, including the use of Standard Precautions, proper storage, and use of chemicals, and properly securing the food service area.

Assistant Kitchen Manager

Smithy's Restaurant / Steinbach MB
10.2021 - 12.2022
  • Scheduling, coordinating, and appointing the work activities to kitchen staff
  • Minimized Labour Cost, Food Cost, and Beverage Cost Always
  • Assuring quality meets highest standards in Temperature, Taste, Flavour and Presentation
  • Identifying the new method for cutting operating cost while increasing services
  • Assist the Kitchen Manager in all management responsibilities in the department including ordering, scheduling, and corrective actions.

Assistant Manager

Salisbury House / Pembina HWY & Steinbach MB
09.2019 - 09.2021
  • Develop and follow a budget on how to minimize restaurant profits
  • Make sure all health and safety regulations are always followed
  • Keep track of inventory and place orders and supplies accordingly
  • Focused on Speed of Service all the time and be accurate for dispatching of the food delivery at the right time.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Assistant Store Manager

7 - Eleven / Fort Saskatchewan
01.2019 - 08.2019
  • Ensuring company policies are followed
  • Optimizing profits by controlling cost
  • Overseeing retail inventory and ordering procedure
  • Ensuring consistent standard of customer service
  • Maintaining merchandise and visual plan including stocking and cleaning.

Lead Line Cook

Boston Pizza / Fort Saskatchewan
02.2019 - 08.2019
  • Ensure that food comes out simultaneously, in high quality and timely fashion
  • Comply with nutrition and sanitation regulations and safety standards
  • Maintain a positive and professional approach with co-workers and customers
  • Set up and stocking stations with all necessary supplies and Stock inventory appropriately
  • Cook menu items in cooperation with the rest of the kitchen staff.

Assistant Manager

Kentucky Fried Chicken / Weyburn SK
07.2013 - 01.2019
  • Responsible for managing a variety of different key task within my restaurant
  • Ability to multitask to pursue the success of business
  • I have strong ability to connect with my fellow co-workers and customers with ease.
  • Effectively implement restaurant business plan
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Restaurant General Manager

Kuwait Food Company (AMERICANA)
11.2001 - 05.2013
  • Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews
  • Manage the development and performance of the restaurant team and work with Human Resources and the Restaurant Leadership team in the hiring and training of seasonal staff
  • Training and developing Crew Members, Assistant Manager and Manager Trainee.

Education

Bachelor of Science - Hospitality And Tourism Management

ERP College
Calgary, AB
08.2022

Skills

    • Executive team leadership
    • Customer Service and Engagement
    • Inventory report generation
    • Labor Analysis & Sales Forecast
    • Effective leadership and ability to motivate others
    • Highly motivated
      • Time Management
      • Attention to Detail
      • Cleaning and organization
      • Professional Attitude
      • Reliable and Trustworthy
      • Active listener

Accomplishments

  • Supervised team of 28 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieved Development Champion by completing Restaurant Operational Compliance Check with accuracy and efficiency.

Languages

English
Full Professional
Arabic
Professional Working

Certification

  • ServSafe
  • Food Handler License - 5 Years
  • Foundation Shift Control Training - 5 Years
  • Certified Restaurant General Manager, KFC - 12 Years
  • Licensed Development Lead A Restaurant - 5 Years
  • National CPR Foundation
  • Red Cross Basic Life Support

Affiliations

  • Missionary Families of Christ
  • Knight of Columbus
  • Philippine Bodybuilders Association in Kuwait

Additional Information

* Knowledgeable all about Hotel & Restaurant Operation

* Smart Choices (Responsible Service Certification)

* National CPR Foundation (Basic Life Support, Infant, Child, and Adult)

* Canadian Red Cross (Safety and Security /Eastman Safety Training Centre)

* Class 5F Driving License

* Class 1-A Learners Driving License

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Dietary Cook / Nutrition and Food Services

Resthaven Care Services
01.2023 - 01.2024

Line Cook

Bigg Smoak Bbq
12.2022 - 05.2024

Assistant Kitchen Manager

Smithy's Restaurant / Steinbach MB
10.2021 - 12.2022

Assistant Manager

Salisbury House / Pembina HWY & Steinbach MB
09.2019 - 09.2021

Lead Line Cook

Boston Pizza / Fort Saskatchewan
02.2019 - 08.2019

Assistant Store Manager

7 - Eleven / Fort Saskatchewan
01.2019 - 08.2019

Assistant Manager

Kentucky Fried Chicken / Weyburn SK
07.2013 - 01.2019

Restaurant General Manager

Kuwait Food Company (AMERICANA)
11.2001 - 05.2013

Bachelor of Science - Hospitality And Tourism Management

ERP College
  • ServSafe
  • Food Handler License - 5 Years
  • Foundation Shift Control Training - 5 Years
  • Certified Restaurant General Manager, KFC - 12 Years
  • Licensed Development Lead A Restaurant - 5 Years
  • National CPR Foundation
  • Red Cross Basic Life Support
ALVIN ACBANGManager