Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Volunteer
Alvi Jean R. Guzman

Alvi Jean R. Guzman

HR Supervisor
Kingston,Ontario

Summary

Experienced HR professional with a background in HR supervision, customer service, administration, and finance. Skilled in recruitment, payroll and benefits, policy implementation, and customer relations. Proven ability to handle multiple tasks efficiently in fast-paced environments. Bilingual and I believe I can bring diverse perspectives and experiences to the organization, and contribute to its goals and success.

Overview

14
14
years of professional experience
1
1
year of post-secondary education

Work History

HR SUPERVISOR

POLY YUAN TRADING CORPORATION
10.2021 - 06.2023

• Reported directly to the CEO
• Managed recruitment and training
• Payroll and benefits administration
• Policy implementation
• Executive Admin Support

ADMIN EXECUTIVE AND FINANCE

CLARK RESORT TRAVEL & AMUSEMENT CORP. - CASINO
09.2018 - 10.2021

• Reported directly to Senior VIP Manager
• Handled VIP services and gaming monitoring, HR recruitment, new hire orientation, payroll
and other administrative tasks
• In charge of government reports; accounting transactions, billing, aging reports, etc.

ADMIN EXECUTIVE, HR OF EXPAT EMPLOYEES, CONCIERGE

CLARK RESORT TRAVEL & AMUSEMENT CORP. -CASINO
06.2015 - 09.2021

• Reported directly to HR Senior Vice President - Macau,
• Managed expat/foreign employees in Manila, supervising and providing guidance, assessing accommodation, and assisting expats with complaints and concerns
• Oversaw recruitment, training, payroll and separation pay
• HR policy implementation and other administrative tasks
• Assisted guests with queries and concerns, making reservations for dining, hotel, and transportation

ADMINISTRATOR

AGATOS MES PHILIPPINES CORPORATION
12.2012 - 06.2015

• Reported directly to the CEO
• Responsible for assuring foreign employees' queries and concerns, processing officers' documents, cash reports, and customer service
• Handled HR recruitment, records, and policies implementation
• Payroll, separation pay and benefits
• Process Government permits and reports

SALES ASSISTANT, HR IN CHARGE

SUNNEX PHILIPPINES INDUSTRIAL CORPORATION
07.2011 - 08.2012
  • Process Government permits and reports
  • HR recruitment, employee recognition, records administration, government reporting, policies implementation, and payroll processing
  • Sales reports, accounts receivables, customer service, stock inventory

Sales Executive, Admin. Assistant, Operation

O2D DOOR TO DOOR CARGO SERVICES
05.2010 - 07.2011

• Managed cargo booking (air freight, sea freight, and trucking services), scheduling, dispatching and monitoring trucks
• HR administration
• Customer service, inventory, job orders, sales reports
• Assisted clients with their inquiries, concerns, and complaints

Volunteer

Kingston Campus Orientation Day, St Lawrence College
Kingston, ON
01.2024 - 01.2024

ADDITIONAL EXPERIENCE

Philippine National Government Agency

Special Program for Employment of Student (SPES)
Department of Labor and Employment
• Organized, sorted, and maintained records of Overseas Filipino Migrant Workers.
• Responsible in performing administrative and technical tasks such as preparing settlement reports of preventive-mediation case as instructed by the OIC-Director and prepares certificate of no pending case as requested by the client in the absence of available personnel.
• Perform other duties of a regular or special nature as may be assigned from time to time.

Education

DIPLOMA - BUSINESS-HUMAN RESOURCES

St Lawrence College
Kingston, Ontario, Canada
09.2023 - Current

Skills

  • Organizational and Time-Management
  • Independent and Teamwork
  • Communication and Problem-Solving
  • Interpersonal and Customer Service
  • Payroll and Recruitment
  • HR Policy Implementation
  • Administrative Support
  • Documentation and Recordkeeping
  • File Management and Organization
  • Employee Relations and Conflict Resolution
  • Training and Development
  • Payroll and Benefits Administration
  • Compliance and Legal Knowledge
  • Performance Management
  • Microsoft Office
  • Diversity and Inclusion Initiatives

Languages

English
Advanced (C1)
Tagalog
Bilingual or Proficient (C2)

Timeline

Volunteer

Kingston Campus Orientation Day, St Lawrence College
01.2024 - 01.2024

DIPLOMA - BUSINESS-HUMAN RESOURCES

St Lawrence College
09.2023 - Current

HR SUPERVISOR

POLY YUAN TRADING CORPORATION
10.2021 - 06.2023

ADMIN EXECUTIVE AND FINANCE

CLARK RESORT TRAVEL & AMUSEMENT CORP. - CASINO
09.2018 - 10.2021

ADMIN EXECUTIVE, HR OF EXPAT EMPLOYEES, CONCIERGE

CLARK RESORT TRAVEL & AMUSEMENT CORP. -CASINO
06.2015 - 09.2021

ADMINISTRATOR

AGATOS MES PHILIPPINES CORPORATION
12.2012 - 06.2015

SALES ASSISTANT, HR IN CHARGE

SUNNEX PHILIPPINES INDUSTRIAL CORPORATION
07.2011 - 08.2012

Sales Executive, Admin. Assistant, Operation

O2D DOOR TO DOOR CARGO SERVICES
05.2010 - 07.2011

ADDITIONAL EXPERIENCE

Philippine National Government Agency
Alvi Jean R. GuzmanHR Supervisor