Alvianne De Guzman
Kamloops
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
17
17
years of professional experience
Work History
Area Manager
SUBWAY®Restaurants
08.2023 - Current
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
- Supervised various locations, enforcing high-quality standards of operation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Secetary's Assistant/Front Desk Receptionist
Peru Embassy
02.2020 - 11.2022
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive informations with confidentiality, adhering to Embassy's privacy guidelines.
- Welcomed guests with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
Private Childcare Provider/Special Needs Child Caregiver
Private Employers
09.2018 - 08.2021
- Developed strong relationships with parents to establish trust, open communication lines, and support their parenting goals.
- Played engaging, age-appropriate games to entertain and educate children.
- Prepared nutritious meals and snacks for children to maintain balanced diets.
- Administered prescribed medications in accordance with written instructions.
- Assisted with homework assignments and provided academic support when needed, fostering a love for learning in the children under my care.
- Ensured cleanliness of childcare spaces by conducting regular tidying up tasks like washing laundry items used by kids under my care.
- Taught children basic life skills, manners and personal hygiene.
Community Health Worker/ Data Manager
RHU Lacub
08.2014 - 01.2018
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Promoted access to healthcare services for underprivileged populations through community outreach efforts.
- Coordinated immunization clinics in collaboration with local public health departments, increasing vaccination rates among vulnerable populations.
- Conducted home visits to assess living conditions, provided recommendations for safety improvements and connected clients with resources as needed.
- Collaborated with healthcare providers to ensure comprehensive care coordination for patients transitioning between settings.
- Conducted home visits for elderly and disabled clients to monitor health status and ensure adherence to prescribed treatment plans.
Emergency Room Volunteer
Public Hospitals(Philippines)
09.2013 - 07.2014
- Enhanced patient comfort by providing compassionate care and emotional support during their emergency room visits.
- Vaccinated children to protect against communicable diseases and provided information on immunizations to guardians.
- Assisted in gathering vital signs from patients under supervision from registered nurses, expediting treatment decision-making processes.
- Acted as a liaison between patients, families, and healthcare providers.
- Operated medical equipment such as wheelchairs or stretchers when transporting patients throughout the facility safely and efficiently.
- Monitored patient progress and reported changes to healthcare professionals.
- Answered patient inquiries and provided information about healthcare services.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Maintained accurate records of patient visits and treatments in patient medical files.
Labor and Delivery Volunteer
Rural Health Unit(Philippines)
03.2008 - 05.2010
- Assisted lactation consultants in teaching breastfeeding techniques and troubleshooting common challenges faced by new mothers.
- Supported nursing staff in monitoring vital signs and documenting patient progress for better care management.
- Reported patient requests, concerns, and other observations to staff.
- Transported patients and helped with discharge procedures.
- Disinfected tools, equipment and surfaces between patients.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
- Administered medications and injections as directed by healthcare professionals.
- Helped reduce stress for expectant mothers by offering relaxation techniques, coaching on breathing exercises, and encouraging positive visualization.
Education
Caregiving NC II
Technical Education & Skills Development Authority
Baguio City, Philippines06-2018
Bachelor of Science - Nursing
Pines City Colleges
Baguio City Philippines03-2010
Skills
- Staff management
- Operations management
- Relationship building and management
- Team development
- Operations
- Staff training
- Employee scheduling
- Recruitment and hiring
- Customer service
- Leadership skills
- Customer relations
- Decision-making
Timeline
Area Manager
SUBWAY®Restaurants
08.2023 - Current
Secetary's Assistant/Front Desk Receptionist
Peru Embassy
02.2020 - 11.2022
Private Childcare Provider/Special Needs Child Caregiver
Private Employers
09.2018 - 08.2021
Community Health Worker/ Data Manager
RHU Lacub
08.2014 - 01.2018
Emergency Room Volunteer
Public Hospitals(Philippines)
09.2013 - 07.2014
Labor and Delivery Volunteer
Rural Health Unit(Philippines)
03.2008 - 05.2010
Caregiving NC II
Technical Education & Skills Development Authority
Bachelor of Science - Nursing
Pines City Colleges
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