Alvaro Ramirez Aguayo
Los Angeles
Summary
Methodical associate possessing expertise in managing personal, and small business accounts. Accomplished in deepening client relationships through convenient banking solutions to drive sales and revenue generation goals. Offering 2 years of experience in providing personal financial counseling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
Relationship Banker
Bank Of America
01.2022 - Current
- Continually boosted branch production and revenue by consistently meeting all monthly and quarterly sales goals.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Excelled above 200% of quarterly goal target
Client Service Representative
Bank Of America
01.2020 - 11.2021
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Processed over 100 transactions per day and maintained Banker Conversation Rate of at least 3.5% consistently.
Education
Bachelor of Arts - Business Leadership
University of Arizona Global Campus
Chandler, AZ08.2026
Certificate of Completion - Theater Studies
Los Angeles City College
Los Angeles, CA08.2015
Skills
- Relationship Building
- Risk Management
- Goal Setting
- Sales Oriented
- Strategic Planning
- Sales Tracking
- Interpersonal Communication
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Relationship Banker
Bank Of America
01.2022 - Current
Client Service Representative
Bank Of America
01.2020 - 11.2021
Bachelor of Arts - Business Leadership
University of Arizona Global Campus
Certificate of Completion - Theater Studies
Los Angeles City College
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