Alvaro Mendoza
Paramount
Summary
A committed technical professional with wealth of experience in maintaining and repairing advanced equipment. Known for delivering high-quality technical support and consistently improving operational efficiency. Focused on team collaboration, achieving results, and adapting to changing needs. Skills include diagnostics, problem-solving, and effective communication.
Overview
23
23
years of professional experience
Work History
Field Technician
Asurion for Verizon
09.2021 - 07.2022
• Install Verizon 5G Gateway equipment for qualifying residential customers.
• Troubleshoot Verizon 5G Gateway equipment and replace faulty boxes.
• Un-install equipment for moving/cancelling residents.
• Qualify business customers and partner with business installers.
Service and Repair Technician
Asurion for Sprint/ T-Mobile
07.1999 - 09.2021
• Install Verizon 5G Gateway equipment for qualifying residential customers.
• Troubleshoot Verizon 5G Gateway equipment and replace faulty boxes.
• Un-install equipment for moving/cancelling residents.
• Qualify business customers and partner with business installers.
Education
High School Diploma -
Washington Preparatory High School
Los Angeles, CA06-1994
Skills
Bilingual in English and Spanish
Strong leadership skills
Solid communication skills
Detail-oriented
People-focused
Problem-solving
Adaptability
Critical thinking
Time management
Timeline
Field Technician
Asurion for Verizon
09.2021 - 07.2022
Service and Repair Technician
Asurion for Sprint/ T-Mobile
07.1999 - 09.2021
High School Diploma -
Washington Preparatory High School
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