ALVARADO LAURA
Palmas Los Angeles,CA
Summary
Dedicated Case Manager well-versed at collaborating with participants to foster access to community resources, treatment, and assistance programs. Skilled in crisis management and case management offering extensive knowledge of community resources. With over 10 years of experience working in underserved communities providing advocacy and awareness on community-based resources, I am a proactive and compassionate individual committed to serving disadvantaged individuals in marginalized communities. My unfailing work ethic and passion fuel my commitment in advocating for others.
Overview
13
13
years of professional experience
Work History
Medical Case Worker II
Department Of Mental Health
03.2024 - Current
- Interview patients, family members, and friends, to obtain information about home environment, family relationships, and personality traits that may have a bearing on client's medical and mental health, treatment and recovery.
- Participate in medical and health care team conferences, shares social information, and evaluates medical and/or mental health status of clients with other health care/mental health disciplines to develop most effective treatment plan for client
- Conduct research to stay informed on community health and social services resources and variety of programs offered by each.
- Completes referrals and works with various public and private health, mental health or other agencies such as Department of Public Social Services, Legal Aid, Health Department, Free Clinics, Family Service Agencies, FSP, AOT, CARE Court, and Community Service Centers to resolve client's personal and social problems.
GAIN Service Worker
Department Of Public Social Services
09.2022 - 03.2024
- Work with GAIN participants in developing Welfare to Work Plan Activity Assignment contracts designed to provide appropriate services to enhance their participants' basic education and work skills
- Assists participants in identifying and overcoming barriers to achieving economic or financial independence
- Collaborate with participants in determining type of supportive services needed such as childcare, transportation, educational or vocational training related expenses that will assist them in becoming self-sufficient
- Develops mutually acceptable employment plans with GAIN participants based on outside assessments, work histories, educational achievements, needs for supportive services, and personal goals of participants.
Eligibility Worker II
Department Of Public Social Services
02.2021 - 08.2022
- Manage caseload of over 400+ cases
- Explain provisions of various public assistance programs such as Cal-Fresh, Medi-Cal, General Relief and Homeless Assistance programs to individuals
- Assessed information obtained from interviews, educational and medical records, to identify clients' abilities, needs and eligibility for services
- Developed extensive policy and research skills by continuously reviewing different programs and resources available to community
- Communicated with individuals from various cultures and backgrounds during application/intake process
- Refer applicants or program participants to appropriate County departments, community-based organizations, and other agencies for services and resources to address their immediate and long-term needs.
Case Manager
Alma Family Services
05.2021 - 08.2021
- Conducted initial case assessments, developed individualized service plans that identifies programs and services appropriate to meet youths needs; accessed, coordinated/facilitated appropriate community and/or other services
- Interview undocumented youths on site and collected contact information for parents in home country, and family members in U.S
- Assisted in identifying youths requiring prioritization for placement based on vulnerable category or time in custody
- Documentation of meetings, contacts, and case progress by completing paperwork, progress notes, incident reports, and writing individual services plans.
Special Education Assistant
LAUSD
10.2011 - 11.2018
- Worked in classrooms that assisted children diagnosed with learning disabilities, emotional disturbance, mild to severe autism and other physical/orthopedic impairment
- Collaborated with teacher to create customized classroom environment that was integral to students' needs
- Modified general education curriculum for children with special needs based upon variety of instructional techniques and technologies
- Work together with school social worker, psychologists, speech therapists, physical therapists, and teachers to facilitate implementation of individualized educational plans created for each student
- Implement behavior management plan consistent with teacher implementation instruction
- Operate audio-visual equipment and prepare other materials and methods to assist teachers in presenting lessons to students
- Facilitate student's use of mobility equipment such as leg braces, walkers, mobile standers, and tricycles.
Education
Master of Arts - Social Work
California State University of Northridge
06.2026
Bachelor of Arts - Sociology
California State University of Los Angeles
Los Angeles, CA06.2019
Associate of Arts - undefined
East Los Angeles Community College
Monterey Park, CA06.2016
Skills
- Skilled community-based case manager
- Empathetic
- Dependable and Responsible
- Multidisciplinary team collaboration
- Cultural Awareness
- Bilingual
- Resource advocacy
- Public Social Services program eligibility expertise
Volunteer Engagement
Peace Over Violence - Los Angeles, CA
January 2012 - January 2013
Trained trauma informed advocate providing emotional support, advocacy, information, and referrals via the 24-hour L.A Rape and Battering Crisis Line. As a counselor Advocate, I also responded to designated SART (Sexual Assault Response Team) centers located in hospitals and law enforcement agencies to provide immediate crisis intervention services and support to sexual assault and domestic violence survivors. I provided direct services to survivors via the 24-hour hotline through my extensive knowledge and training on sexual assault, domestic violence, child sexual abuse, intimate partner stalking, and other topics relating to violence.
Internship
Silverado Beverly Place Memory Care - Los Angeles
August 2023 - April 2024
As an Master of Social Work student intern with Silverado Beverly Place Memory Care some of my duties consisted of engaging residents in various therapeutic activities designed to stimulate cognitive function, memory, and motor skills. These activities included reminiscence therapy, music therapy, art therapy, and cognitive games. I also observed and documenting changes in clients' behaviors, cognitive function, and physical health as the information was vital for the healthcare team to adjust care plans accordingly. Structured routines for clients were maintained to provide clients a sense of security and familiarity in their daily lives.
Timeline
Medical Case Worker II
Department Of Mental Health
03.2024 - Current
GAIN Service Worker
Department Of Public Social Services
09.2022 - 03.2024
Case Manager
Alma Family Services
05.2021 - 08.2021
Eligibility Worker II
Department Of Public Social Services
02.2021 - 08.2022
Special Education Assistant
LAUSD
10.2011 - 11.2018
Master of Arts - Social Work
California State University of Northridge
Bachelor of Arts - Sociology
California State University of Los Angeles
Associate of Arts - undefined
East Los Angeles Community College
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