Alula David Ephrem
Toronto
Overview
7
7
years of professional experience
Work History
Barista
Ethio Natural Coffee
08.2023 - 04.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Intern
Dr. Laz Klein
08.2022 - 07.2023
- Shadowed the Surgeon Dr. Lazar Klein at his office
Assistant
Dr. Gebrechristos
06.2017 - 08.2017
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Bachelor of Science - Cell & Molecular Biology and Human Biology double major
University of Toronto
Toronto, ON06.2024
Skills
- Respectful and dependable individual, with a passion for helping people and experience in delivery of community-based recreation programs and services
- Determined and willing to work hard to provide a satisfying experience for customers and volunteer recipients
- Good team player, proactively supporting the team by responding to the needs of others and building on their strengths
- Experience working with a diverse range of people by age, abilities, and culture
- Fluent in English and Amharic
- Experience in creating documents, reports, graphs, flyers, presentations, videos using MS Word, Excel, Power Point, iMovie
Volunteer Experience
- Brave Hearts Academy, Addis Ababa, 04/2019, 06/2019, Taught English and Mathematics to underprivileged elementary students Gained experience in troubleshooting computer problems in the office
- Horizon Boys Orphanage, Addis Ababa, 03/2018, 06/2018, Helped underprivileged children placed into the juvenile system by providing emotional support and recreational activities Assisted co-workers and the company by doing numerous menial tasks Involved in developing the company’s future ventures by helping build a football (soccer) team to compete in Nairobi, Kenya
- Destiny Academy, Addis Ababa, 09/2017, 11/2017, Taught English to underprivileged elementary students
Languages
English
Native or Bilingual
Amharic
Native or Bilingual
Timeline
Barista
Ethio Natural Coffee
08.2023 - 04.2024
Intern
Dr. Laz Klein
08.2022 - 07.2023
Assistant
Dr. Gebrechristos
06.2017 - 08.2017
Bachelor of Science - Cell & Molecular Biology and Human Biology double major
University of Toronto
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