Summary
Overview
Work History
Education
Skills
Languages
Tennis
Timeline
Generic

Alua Mukazhanova

Toronto ,ON

Summary

My diverse experience as a shop assistant has enriched my journey. 3 months of customer service and inventory management honed my practical business skills. Interacting with clients, I actively engaged in researching social media trends to promote our products, resulting in a profound understanding of our target audience. By strategically leveraging these insights, I successfully attracted a younger demographic, which significantly boosted sales. This hands-on experience not only strengthened my marketing skills but also illuminated the power of targeted commerce and adaptability in this dynamic landscape.

Overview

3
3
years of professional experience

Work History

Receptionist

Algamed
Almaty, Kazakhstan
06.2021 - 08.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Beauty Sales Consultant

Cosmart
Almaty, Kazakhstan
09.2023 - 12.2023
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Utilized social media platforms to promote store events, special offers, and new product arrivals, driving increased foot traffic to the store location.
  • Promptly resolved customer complaints, turning potentially negative experiences into positive ones that fostered continued patronage.
  • Collaborated with team members to meet monthly sales targets and ensure customer satisfaction.
  • Worked closely with store management to implement visual merchandising strategies that showcased featured products effectively.
  • Maintained a clean and visually appealing display area for an inviting shopping experience.
  • Supported inventory management by maintaining accurate stock levels and assisting with restocking efforts when necessary.
  • Participated in ongoing training programs offered by various beauty brands represented within the store, ensuring thorough knowledge of all products carried and their specific benefits.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Arts - Financial Business Economics

York University
Toronto, ON
05.2027

Foundation (12th Grade) - Research, Mathematics, Leadership

Nazarbayev University
Astana, Kazakhstan
05.2023

High School Diploma -

National School of Physics And Mathematics
Almaty, Kazakhstan
05.2022

Skills

  • Complex Problem-Solving
  • Communication
  • Time Management
  • Team Collaboration
  • Cash Handling

Languages

English
Full Professional
Russian
Native or Bilingual
Kazakh
Native or Bilingual

Tennis

For over 5 years my journey as a tennis player has been nothing short of extraordinary. Each of my forehand shots requires pureness in maneuver and precision in direction, so it took much practice and time before I could perform well. Initially struggling in playing doubles, I faced coordination issues with my teammates due to the lack of communication, which led to unharmonized efforts on the court. I implemented specific signals such as a left thigh tap to indicate the specific direction, establishing a seamless understanding with my partner. Through dedicated practice, I progressively familiarized myself with every partner's unique playing style, resulting in my enhanced intuition.

Timeline

Beauty Sales Consultant

Cosmart
09.2023 - 12.2023

Receptionist

Algamed
06.2021 - 08.2021

Bachelor of Arts - Financial Business Economics

York University

Foundation (12th Grade) - Research, Mathematics, Leadership

Nazarbayev University

High School Diploma -

National School of Physics And Mathematics
Alua Mukazhanova