Alti Mae
Montreal,QC
Summary
Retail store owner with over 14 years of experience in operations management.
Effective leadership and strong attention to detail.
I owned several businesses, built from the ground up.
Trustworthy, reliable, and responsible.
Overview
13
13
years of professional experience
Work History
Retail Store Owner
Alti
Montreal, Quebec
09.2014 - 09.2025
- Managed daily store operations and staff to ensure efficient workflow.
- Developed and implemented marketing strategies to increase customer engagement.
- Oversaw inventory management and stock replenishment processes.
- Trained and mentored new employees on store policies and procedures.
- Cultivated relationships with suppliers to enhance product offerings.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Coordinated visual merchandising to enhance store presentation and appeal.
- Developed marketing strategies for the store in order to increase sales.
- Planned layout of store fixtures, displays and signage according to company guidelines.
- Maintained inventory levels by ordering merchandise from suppliers.
- Developed relationships with vendors in order to negotiate lower prices on goods.
- Scheduled staffing shifts and monitored employee performance.
- Hired, trained and managed sales staff to ensure customer satisfaction.
- Responsible for hiring qualified personnel who have demonstrated excellent skillsets.
- Resolved customer complaints in a timely manner while ensuring their satisfaction.
- Established policies regarding returns, exchanges and refunds for customers.
- Organized promotional events such as special discounts or contests.
- Conducted regular inspections of the store's physical condition and equipment maintenance needs.
- Set pricing structures according to market analytics and emerging trends.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Cook
Chocolat
Montreal, Quebec
06.2012 - 02.2014
- Maintained cleanliness and organization of the kitchen to ensure food safety standards.
- Operated kitchen equipment safely, including mixers, ovens, and tempering machines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Used standardized recipes and other instructions to prepare food.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Set up and performed initial prep work for soups, sauces, and salads.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Monitored stock levels of food items and ordered more when necessary.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Performed basic administrative duties such as inventory management, ordering supplies.
Education
High School Diploma -
Shomria
Israel06-1994
Skills
- Store management
- Problem solving
- Small business operations
- Handyman expertise
- Attention to detail
- Leadership
Languages
English
Professional
Timeline
Retail Store Owner
Alti
09.2014 - 09.2025
Cook
Chocolat
06.2012 - 02.2014
High School Diploma -
Shomria