Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Althea Hamm

Alberta,Alberta

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Continental Treat Fine Bistro
Edmonton, Alberta
12.2024 - Current
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Collected deposits or payments and arranged for billing.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Customer Service Representative

Usain Bolt Tracks & Record
Kingston , Jamaica
10.2022 - 07.2024
  • Greeted guests and provided menus.
  • Provided exceptional service to high volume of daily customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Education

High School Diploma -

Oberlin High School
Jamaica
07-1998

Skills

  • Customer service
  • Order processing
  • Team collaboration
  • Communication skills
  • Time management
  • POS systems expert

Languages

English
Full Professional

Timeline

Customer Service Representative

Continental Treat Fine Bistro
12.2024 - Current

Customer Service Representative

Usain Bolt Tracks & Record
10.2022 - 07.2024

High School Diploma -

Oberlin High School

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Althea Hamm