Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Admin Assistant-Human Resources Department
Municipality of Sibunag
01.2021 - 07.2023
Maintained inventory of office supplies and facilitated procurement processes.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems and data entry, ensuring accuracy and consistency.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
COVID-19 Contact Tracer
Department of Interior and Local Government
10.2021 - 12.2021
Conducted thorough interviews with COVID-19 positive individuals to identify close contacts and exposure risks.
Provided clear guidance to individuals regarding quarantine protocols and testing options based on exposure assessments.
Documented contact tracing data accurately in electronic health record systems to ensure timely follow-up actions.
Collaborated with public health officials to streamline communication processes for effective outbreak management.
Maintained confidentiality of sensitive health information while ensuring compliance with privacy regulations during investigations.
Streamlined workflows by collaborating closely with fellow Contact Tracers, fostering a supportive work environment that prioritized accuracy and efficiency.
Performed record keeping by logging client information within secure contact-tracing software.
Office Clerk- Engineering Department
Municipality of Sibunag
06.2018 - 09.2021
Managed filing system to ensure efficient retrieval of documents and information.
Processed incoming correspondence, prioritizing tasks for timely responses and action.
Assisted in maintaining office supplies inventory, coordinating with vendors for timely replenishment.
Conducted data entry with attention to detail, ensuring accuracy in record-keeping systems.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Maintained organized files and stocked supplies to support team needs and maximize performance.
Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
Improved financial record-keeping accuracy with diligent tracking of invoices, payments received, and expense reports submitted for reimbursement.
Field Researcher
Sustainable Development Solutions
03.2018 - 05.2018
Conducted field surveys to assess community needs and environmental impacts.
Collaborated with local stakeholders to develop sustainable development strategies.
Analyzed data collected from research initiatives to inform program decisions.
Facilitated workshops to educate communities on sustainable practices and resource management.
Developed comprehensive reports outlining research findings and recommendations for stakeholders.
Participated in peer review processes within academic journals or professional organizations as an expert reviewer offering constructive critiques on others'' works.
Maintained detailed records of all field activities, ensuring accurate documentation for future reference and analysis purposes.
Enhanced data accuracy by implementing rigorous quality control measures during data collection.
Liaison Officer/ Project Billing Officer
IBC International Builders Corporation
07.2017 - 03.2018
Facilitated communication between departments to streamline project execution and enhance collaboration.
Analyzed project progress reports to identify and recommend process improvements for efficiency.
Managed billing processes using advanced accounting software to ensure timely and accurate invoicing.
Reconciled accounts receivable and resolved discrepancies to maintain financial accuracy.
Developed strong working relationships with clients accounts payable departments, fostering trust and collaboration on billing matters.
Improved client satisfaction levels by providing prompt responses to inquiries related to billing issues or errors.
Ensured timeliness of payments received through regularly scheduled follow-ups with customers who had outstanding balances.
Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Education
Diploma in Business Administration - General Management
Southern Alberta Institute of Technology
Calgary, AB
06-2025
Diploma - Diploma in Teaching
Guimaras State University
Guimaras, Philippines
04-2019
Bachelor of Science - Business Administration- Marketing Management
Guimaras State University
Guimaras Philippines
04-2017
Skills
Customer service
Computer proficiency( Microsoft Word, Outlook, Excel, Powerpoint)
Administrative support
Time management
File organization
Clerical support
Strong problem solver
Documentation and recordkeeping
Verbal and written communication
Meticulous attention to detail
Resourceful
Records administration
Languages
English
Full Professional
Certification
Level 1 Early Childhood Education
NCII Caregiving
Work Type
Full Time
Work Location
On-Site
Timeline
COVID-19 Contact Tracer
Department of Interior and Local Government
10.2021 - 12.2021
Admin Assistant-Human Resources Department
Municipality of Sibunag
01.2021 - 07.2023
Office Clerk- Engineering Department
Municipality of Sibunag
06.2018 - 09.2021
Field Researcher
Sustainable Development Solutions
03.2018 - 05.2018
Liaison Officer/ Project Billing Officer
IBC International Builders Corporation
07.2017 - 03.2018
Diploma in Business Administration - General Management
Southern Alberta Institute of Technology
Diploma - Diploma in Teaching
Guimaras State University
Bachelor of Science - Business Administration- Marketing Management
ACCOUNTANT AND CUM ADMIN ASSISTANT/Human Resources Assistant at TC Consultancy FZCACCOUNTANT AND CUM ADMIN ASSISTANT/Human Resources Assistant at TC Consultancy FZC