Alphonso Foster Jr
Loma Linda,CA
Summary
Dedicated custodian with over 10 years of experience in building maintenance, recognized for exceptional service with a focus on timeliness and thoroughness. Proven ability to manage both routine and complex maintenance tasks, ensuring optimal functionality of equipment and facilities. Known for reliability and punctuality, consistently meeting the highest standards in cleaning and repair duties. Strong expertise in operating hand and power tools, coupled with a commitment to safety measures in all aspects of work.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Maintenance
San Bernardino Housing Authority
04.2019 - 02.2024
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Installed new locks, door handles, and door closers.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
EVS Technician
Arrowhead Regional Medical Center
08.2018 - 04.2019
- Washed blinds, windows, and walls with natural cleaning solutions to remove contaminants and pollutants.
- Emptied and decontaminated trash containers to efficiently reduce waste.
- Operated industrial floor machines to strip, buff and wax floors to maintain shine and finish.
- Performed regular equipment maintenance and reported problems to supervisor.
- Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
- Moved, rearranged and dusted furniture and fixtures using spiraling technique to prevent dust resurface.
- Replaced light bulbs and reported lighting hazards to supervisor.
- Operated wet and dry vacuum for cleaning and shampooing carpeted areas to remove dirt, dander and hair and eliminate microscopic allergens.
- Mixed and blended cleaning solutions to proper concentrations.
- Operated buffers and burnishers to clean and polish floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Cleaned walls and ceilings with special reach tools following regular schedule.
Unloader Associate
Home Depot
08.2016 - 08.2018
- Loaded packages onto pallets and into staging areas as directed.
- Handled packages with care while transporting from truck to loading dock.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Assisted other team members in navigating large loads.
- Unloaded packages with care and placed in proper staging area.
- Used barcode scanners and other technology to track and document cargo information.
- Kept facilities clean and organized to promote safe work environments and avoid injuries.
- Coordinated with truck drivers and dispatchers to have cargo picked up on time and according to schedule.
- Assembled pallets and crates for secure transportation of materials.
- Drove forklifts, pallet jacks and other equipment to move materials.
Sales Associate
Kohls Department Store
10.2015 - 08.2016
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
Maintenance Custodian
Norco School District
05.2014 - 10.2015
- Kept building spaces premises clean inside and outside.
- Reported vandalism or other damage to property to supervisor.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Assembled basic furniture and supplies for offices and other multi-use rooms.
- Completed routine floor stripping, sealing, and finishing.
- Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Package Handler
USPS, Seattle Processing And Distribution Center
08.2012 - 05.2014
- Inspected packages for defects, damage and improper labels before check-in and check-out.
- Followed company policies and guidelines for labeling, packaging and shipping products at warehouses.
- Received incoming packages and arranged delivery to correct departments and personnel.
- Entered packages into company tracking system and identified special handling needs.
- Promoted recycling and waste reduction practices to decrease waste production and improve environmental stewardship.
- Moved outgoing products from staging area to loading dock and assisted with loading and weight distribution.
- Sorted and labeled cargo for timely identification and shipment tracking.
- Met quality and production targets by using documentation and RF scanner to pick and fulfill orders.
- Used time-saving sorting methods to reduce package handling time and decrease damaged shipments.
- Organized loading dock to smoothly transport shipments to correct locations.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
Customer Associate
Target
10.2011 - 08.2012
- Referred customers to appropriate departments or personnel to swiftly resolve issues.
- Engaged with customers to understand needs, resolve issues, and answer product questions.
- Used proven techniques to increase sales and promote high-value products.
- Made informed decisions under stressful circumstances.
- Met and exceeded daily service quality and performance goals.
- Exchanged merchandise and refunded money to adjust customer accounts and resolve billing issues.
- Processed orders and coordinated delivery schedules to meet customer needs.
- Managed time by prioritizing workload and juggling multiple tasks simultaneously.
- Educated customers by explaining complex details in easy-to-understand terminology.
- Kept updated on available products, services and promotions.
- Remained calm, composed and polite to deescalate aggressive customer behavior.
- Recommended items to customers based on specific needs and explained features and benefits.
- Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
School Custodian
Hawthorne High School
05.2010 - 10.2011
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Checked in and stocked inventory throughout facility.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Unloader Associate
FedEx Ground
07.2008 - 05.2010
- Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Managed warehouse operations and verified proper shipment procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Verified documentation and condition of freight to assure quality standards were achieved.
Education
Associate of Arts - Psychology
Riverside City College
Riverside, CA06-2026
High School Diploma - undefined
Wilmer Amina Carter High School
Rialto, CA06.2008
Skills
- Documentation maintenance
- Hospital maintenance
- Groundskeeping
- Building inspection
- Customer service
- Floor polishing
- Drawer management
- Order coordination
- Material handling
- Cross-functional teamwork
- Tool management
- Waste management
- Chemical handling
- Punctuality
- Customer service and satisfaction
Accomplishments
- Achieved consistently clean and organized facilities by completing daily cleaning and maintenance tasks with accuracy and efficiency.
- Achieved high safety and hygiene standards by completing sanitization and upkeep tasks with accuracy and efficiency.
Certification
- First Aid/CPR Certified
- OSHA Certification
Timeline
Maintenance
San Bernardino Housing Authority
04.2019 - 02.2024
EVS Technician
Arrowhead Regional Medical Center
08.2018 - 04.2019
Unloader Associate
Home Depot
08.2016 - 08.2018
Sales Associate
Kohls Department Store
10.2015 - 08.2016
Maintenance Custodian
Norco School District
05.2014 - 10.2015
Package Handler
USPS, Seattle Processing And Distribution Center
08.2012 - 05.2014
Customer Associate
Target
10.2011 - 08.2012
School Custodian
Hawthorne High School
05.2010 - 10.2011
Unloader Associate
FedEx Ground
07.2008 - 05.2010
High School Diploma - undefined
Wilmer Amina Carter High School
Associate of Arts - Psychology
Riverside City College