ALPHONSINE KAYITESI MUSHAMBO
Calgary,Canada
Summary
Dedicated and compassionate support worker with extensive experience at King Faisal Hospital, adept at managing complex behaviors and enhancing client well-being. Proven ability to implement effective care strategies while fostering meaningful community engagement. Highly organized and a quick learner, committed to delivering reliable, patient-centered care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
complex needs disability worker
private home
Calgary, Alberta
03.2025 - Current
- Managed schedules for household activities and events to enhance organization.
- Implemented behavioral plans to promote resident well-being and stability.
- Provided personal care support, including bathing, dressing, and grooming.
- Utilized behavior modification techniques to maintain a calm environment.
- Implemented harm reduction techniques aimed at reducing risks associated with drug use or unsafe behaviors.
- Counseled individuals struggling with substance abuse disorders using harm reduction approaches.
- Participated in trainings related to topics such as trauma informed care, suicide prevention, harm reduction practices.
Health Care Aide/Caregiver
King Faisal Hospital
Rwanda, Rwanda
01.2016 - 01.2024
- Supported seniors with physical disabilities, dementia, and various health conditions.
- Assisted clients with personal care including bathing, dressing, and grooming.
- Implemented behavior management strategies to encourage positive behavior.
- Planned and prepared nutritious meals based on dietary requirements.
- Skilled at multi-tasking with the ability to prioritize and work independently.
- Quick to learn and acquire new skills and knowledge.
- Observed health and safety procedures and supported clients with mobility, and wheeling.
Resident Support Worker
Trust and care
Kigali, Rwanda
01.2014 - 01.2022
- Assisted clients in dealing with complex behaviors and medical needs by providing specialized supports as indicated clients' profiles and Agency support approach guidelines.
- Liaise with other social services agencies and health care providers involved with clients with the focus on helping with planning and implementation of special events, day trips, regular recreation programs and scheduling transportations for clients' appointments.
- Continuously assess strategies, positive approaches and restrictive procedures as outlined in profiles for effectiveness.
- Support clients to actively pursue and participate in meaningful community-based activities, opportunities, and events in accordance with clients' needs and interest.
Education
Bachelor of Science - Sociology
Kigali independent university
Kigali, Rwanda11-2004
Skills
- Support and care
- Developmental disability expertise
- Mental health support
- Behavioral management
- Team collaboration
- Diligence and reliability
- Patience and creativity
- Effective communication
- Listening skills
- Organizational skills
- Task prioritization
- Autonomous work ethic
- Adaptability and learning
- Crisis resolution
Certification
- Mental Health First Aid, 2025
- Standard First Aid/CPR, 2024
- FOIP, 2024
- Food Safety, 2024
- Housekeeping task safety Basic, 2024
- WHMIS, 2024
- Elderly Care and Caring Materials Information System, 2024
References
Available upon Request.
Volunteer Experience
- Drop in Central, dealing with complex clients, during meals, check in
- Hope Mission Calgary, Volunteering with Kids after school (KIA) Kids in Action. Playing with kids, sharing some moral lessons and serving meals.
Timeline
complex needs disability worker
private home
03.2025 - Current
Health Care Aide/Caregiver
King Faisal Hospital
01.2016 - 01.2024
Resident Support Worker
Trust and care
01.2014 - 01.2022
Bachelor of Science - Sociology
Kigali independent university