ALPHA JOSEPH
Hamilton,Canada
Summary
Compassionate and dedicated health care worker with experience in Mental health care and developmental support, complemented by Canadian field placements in long-term care and community support settings. Certified in First Aid & CPR (BLS), Nonviolent Crisis Intervention, Psychological First Aid, and Gentle Persuasive Approaches (Alzheimer Society). Registered under the Health and Supportive Care Providers Oversight Authority, with a strong drive and understanding of the emotional and physical demands of senior living roles. Proven ability in teamwork and customer service, focused on building trusted relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
PSW
Ressam Gardens Memory Care Community
Hamilton, Canada
12.2025 - Current
- Delivered compassionate, resident-centered care to seniors with Alzheimer's disease and dementia, following RHRA and Public Health & Safety guidelines, demonstrating strong management and time management skills.
- Assisted with activities of daily living (ADLs) including bathing, dressing, toileting, feeding, oral hygiene, and brief changes while promoting dignity and independence, showcasing customer service and teamwork.
- Supported safe mobility and transfers using proper body mechanics and assistive equipment; observed and documented behavior, emotional, and cognitive changes for the nursing team, utilizing written and oral communication skills.
Community Support Worker
Community Living Access
Simcoe, Canada
07.2025 - 08.2025
- Delivered personalized care and support to individuals in their homes, fostering independence and enhancing quality of life through effective teamwork.
- Assisted clients with activities of daily living (ADLs) and medication reminders, demonstrating time management skills.
- Built trusting relationships through empathetic communication and active listening, key to customer service in senior living.
- Encouraged social engagement and participation in community activities to promote inclusion and well-being, supported by strong written and oral communication skills.
Personal Support Worker
Parkview Meadows long term
Townsend, Canada
05.2025 - 08.2025
- Assisted residents with activities of daily living (ADLs) such as bathing, dressing, and feeding, providing excellent customer service.
- Provided safe mobility and transfer support using appropriate equipment and techniques, ensuring resident safety.
- Monitored and reported changes in residents' physical or emotional conditions to the nursing team, utilizing written and oral communication skills.
- Offered companionship and emotional support while promoting dignity and independence, contributing to a positive senior living environment.
Emotional Responder
Certified Listeners Society
Toronto, Canada
06.2024 - 08.2024
- Provided emotional support via live chat, creating a safe and non-judgmental space for users, demonstrating written and oral communication skills.
- Guided individuals with coping strategies and referred them to appropriate community resources, showcasing management of user needs.
- Maintained detailed chat records while adhering to confidentiality protocols, highlighting time management skills and attention to detail.
Education
Diploma - Personal Support Worker
Fanshawe
Simcoe08.2025
PG Diploma - Addictions and mental health
Fanshawe
Toronto08.2024
Master of Arts - Social Work
MG University
India04-2021
Skills
- Dementia
- Addiction support
- Active listening
- Documentation
- Infection control
- Personal hygiene assistance
- Mental health
- Effective communication
- Observation
- Safety awareness
- Cardiac life support
- Client relationship management
Certification
• First Aid & CPR BLS
• General persuasive approach-GPA-Alzheimer Society
• Nonviolent Crisis Intervention -NVCI
• Vulnerable Sector Check
• Psychological first aid
• WHIMS
• Health and Supportive Care Providers Oversight Authority (Reg. No: 6827)
• General persuasive approach-GPA-Alzheimer Society
• Nonviolent Crisis Intervention -NVCI
• Vulnerable Sector Check
• Psychological first aid
• WHIMS
• Health and Supportive Care Providers Oversight Authority (Reg. No: 6827)
Timeline
PSW
Ressam Gardens Memory Care Community
12.2025 - Current
Community Support Worker
Community Living Access
07.2025 - 08.2025
Personal Support Worker
Parkview Meadows long term
05.2025 - 08.2025
Emotional Responder
Certified Listeners Society
06.2024 - 08.2024
Diploma - Personal Support Worker
Fanshawe
PG Diploma - Addictions and mental health
Fanshawe
Master of Arts - Social Work
MG University