Summary
Overview
Work History
Education
Skills
Timeline
Generic
Alpamys  Akchulakov

Alpamys Akchulakov

Kamloops,BC

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Focused and reliable [Job Title] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Waiter

Organization
02.2020 - 01.2021
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Prepared specialty desserts for customers for special occasions.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.

Education

Bachelor of Science - Biology

Alex
Kamloops
06.2025

Skills

  • Table Preparation
  • Preparing Guest Salads
  • Dining Room Organization
  • Order Accuracy
  • Dining Customer Service
  • Daily Specials Memorization
  • Food Plating and Presentation
  • Special Requests and Substitutions
  • Guest Flow
  • Table Monitoring and Turnover
  • Process Monitoring
  • Age Verification
  • Kitchen Staff Coordination
  • Reading Comprehension
  • Ability to Lift 30 Pounds
  • Recommend Menu Items
  • Sandwich Artistry
  • Warm and Friendly
  • Food Preparation and Safety
  • Side Dish Preparation
  • Pos Operation
  • Plates Presentation
  • Sales Techniques
  • Buffet Setup and Takedown
  • Waiting Tables
  • Phone Inquiries
  • Guest Inquiries
  • Menu Knowledge
  • Quality Control
  • Guest Relations
  • Relationship Management
  • Standards Compliance
  • Banquet Coordination
  • Dining Room Preparation
  • Safe Food Handling
  • Menu Presentation
  • Safety and Sanitation

Timeline

Waiter

Organization
02.2020 - 01.2021

Bachelor of Science - Biology

Alex
Alpamys Akchulakov