Aloysius Saju
342 Bairdmore Blvd,Winnipeg, Manitoba, R3T5W4
Summary
• Highly motivated and results-driven professional with over six years of experiences in customer service and sales delivery.
• Holds Bachelor of Sciences in Math and Statistics from the University of Manitoba; provided my deep passion to solve problems and to leverage my transferrable skills effectively to drive success for any organization.
• Exceptional communication, problem-solving, and technology skills that enable me to deliver promising customer experience.
• Endorsed numerous times for the top sales at WeedMan.
• Passionate about people and sales to achieve success.
• Proficient with using different technology and devices to communicate with clients effectively and provide personalized solutions; experienced using Microsoft Office programs, including MS Excel, Word, and Outlook.
Overview
6
6
years of professional experience
Work History
Lawn-care Technician/Sales
The Weedman
Winnipeg, Manitoba
05.2020 - 09.2022
• Visited and provided door to door lawn care services for at-least 25 customers a day.
• Achieved 30% sales growth by upselling current customers and enrolling new neighbour customers in programs worth over $300.
• Received a 95% customer satisfaction rating on average for proposed solutions.
• Strengthened communication skills through regular interactions with others.
Customer Service Representative
Intouch
Winnipeg, Manitoba
05.2019 - 12.2019
• Worked effectively in fast-paced environment and performed various administrative tasks such as answering phone calls, data entry, filing, record creation, and email management.
• Identified issues, analyzed information and provided solutions to problems.
• Developed and maintained professional relationships.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
Cashier
Esso - On the run
Winnipeg, Manitoba
01.2017 - 12.2018
• Collaborated with shift manager to solve problems and handle issues
• Delivered customer service by resolving inquiries and clarifying store policies.
• Developed professional relationships with customers to increase loyalty, retention and rapport.
• Trained and supervised new employees to use selling strategies and apply best practices.
Education
Bachelor’s of Science - Mathematics and Statistics
University of Manitoba
01.2019 - 4 2023
Skills
Software Proficiency
Problem Solving
Interpersonal Communication
Active Listening
Flexible and Adaptable
Training and Development
Good Telephone Etiquette
Teamwork and Collaboration
Analytical and Critical Thinking
Technology proficiency
Accomplishments
• Achieved 100% rating in all customer service categories, including communication skills, interpersonal skills, problem-solving, and ettiequte.
• Won multiple volleyball championships, showcasing exceptional teamwork and leadership abilities.
• Collaborated and participated with team in business pitch and case competitions.
Extra Circular Activities
• Actively participate in volleyball and Crossfit training, promoting physical health and wellness.
• Dedicate time to reading and expanding knowledge on communication skills.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lawn-care Technician/Sales
The Weedman
05.2020 - 09.2022
Customer Service Representative
Intouch
05.2019 - 12.2019
Bachelor’s of Science - Mathematics and Statistics
University of Manitoba
01.2019 - 4 2023
Cashier
Esso - On the run
01.2017 - 12.2018