Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Alosious Sajan

Jasper,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Housekeeping Manager

Decore Hotels
03.2024 - Current
  • Achieved optimal inventory levels by accurately tracking supplies, linen, and equipment usage.
  • Implemented safety protocols to ensure a safe working environment for both staff and guests.
  • Maintained high-quality service standards through regular communication with guests and other hotel departments.
  • Improved guest satisfaction by efficiently addressing and resolving housekeeping concerns and complaints.
  • Managed budgets effectively while maintaining appropriate staffing levels to meet fluctuating occupancy demands.
  • Worked with front desk to respond promptly to all guest requests.
  • Completed schedules, shift reports, and other business documentation.
  • Ordered, maintained and distributed supplies and inventory.

Housekeeping Team Leader

Decore Hotels
03.2023 - 03.2024
  • Managed linen inventory effectively by tracking usage trends and collaborating with laundry staff to maintain optimal stock levels at all times.
  • Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
  • Reduced guest complaints with proactive communication and addressing issues promptly.
  • Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
  • Managed staff of 12 housekeepers.
  • Evaluated employee performance and developed improvement plans.


Housekeeping Supervisor

Decore Hotels
10.2020 - 02.2023
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Increased employee performance through effective supervision and training.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Managed laundry sorting, washing, drying, and ironing.

Housekeeper

Decore Hotels
08.2020 - 09.2020
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Housekeeper

The westin Trillium Blue Mountain
05.2019 - 08.2019
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Education

Diploma - Hospitality Hotel Operations Management

Centennial College of Applied Arts And Technology
Scarborough, ON
04.2020

Skills

  • Health and safety
  • Scheduling Staff
  • Sanitation Standards
  • Guest Relations
  • Training and mentoring

Languages

English
Full Professional

Certification

WHIMS

First Aid

Timeline

Assistant Housekeeping Manager

Decore Hotels
03.2024 - Current

Housekeeping Team Leader

Decore Hotels
03.2023 - 03.2024

Housekeeping Supervisor

Decore Hotels
10.2020 - 02.2023

Housekeeper

Decore Hotels
08.2020 - 09.2020

Housekeeper

The westin Trillium Blue Mountain
05.2019 - 08.2019

WHIMS

First Aid

Diploma - Hospitality Hotel Operations Management

Centennial College of Applied Arts And Technology
Alosious Sajan