Aloshy P Roy

Javeens Kottayam Royal Enfield Showroom & Service Centre

Kottayam, KL

07.2016 - 11.2017

Supervised a sales force of 4 sales associates.
Supported the sales team in writing proposals and closing contracts.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Closed an average of sales calls .
Developed a comprehensive training program for new sales associates.
Planned and directed staff training and performance evaluations.
Trained all incoming sales team members.
Contacted customers by phone and email in response to inquiries.
Promptly resolved all customer requests, questions and complaints.
Built relationships with customers and the community to establish long-term business growth.
Attended sales training camp and brought best practices leadership back to the company.
Present at area sales conference about monthly sales reviews.
Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.
Consistently hit and exceeded sales goals by 20%.
Listened attentively to client feedback and worked with product development team to introduce revolutionary service expected to generate $3M in revenues.

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