Alora Willison
Santa Clarita
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Thousand Oaks, CA
11.2023 - 09.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Takeout server/cashier
Woodranch BBQ and Grill
Santa Clarita, CA
06.2021 - 08.2022
- Answered guest questions, delivering most accurate and updated information available
- Memorized standard menu including entrées, sauces, desserts, and specialty drinks, and apps
- Served guests efficiently, handling busy times with ease, professionalism, and smiles
- Operated cash register and credit card machine to process guest payments
- Maintained high standards of customer service during high-volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
Assistant Manager
Little Caesars
Santa Clarita, CA
01.2021 - 06.2021
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy
- Delegated daily tasks to team members to optimize group productivity
- Directed and led employees, supervising activities to drive productivity and efficiency
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees
- Kept stations stocked and ready for use to maximize productivity
- Assisted customers, including answering questions and preparing orders
- Answered guest questions, delivering most accurate and updated information available
- Instructed kitchen staff to work on clean surfaces and wipe down counters with company-approved cleaning products
Sandwich Artist
Papa's Deli
Santa Clarita, CA
01.2020 - 10.2020
- Prepared food items such as deli and hot sandwiches to meet customer specifications
- Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits
- Maintained clean, well-organized and properly sanitized front counter area to greet customers
- Organized food preparation stations and replenished supplies regularly
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats
- Answered guest questions, delivering most accurate and updated information available
- Kept customer and food preparation areas clean and well-organized for maximum efficiency
Education
High School Diploma - undefined
Learning Post Academy
Santa Clarita, CA06.2021
Skills
- Orientating and training
- Product and service knowledge
- Time Management
- Strategic Planning
Timeline
Barista
Starbucks
11.2023 - 09.2024
Takeout server/cashier
Woodranch BBQ and Grill
06.2021 - 08.2022
Assistant Manager
Little Caesars
01.2021 - 06.2021
Sandwich Artist
Papa's Deli
01.2020 - 10.2020
High School Diploma - undefined
Learning Post Academy