Alonzo Perez
District Sales Manager
Lawndale,CA
Summary
Dynamic and results-driven management professional with 15+ years of expertise in sales leadership, team development, process optimization, and customer experience. Proven ability to drive growth, improve operational efficiencies, and foster high-performance cultures. Adept at leading cross-functional teams, optimizing workflows, and implementing strategic initiatives that align with company objectives. Seeking to leverage my extensive experience to elevate the success of your sales team.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
21
21
years of professional experience
2015
2015
years of post-secondary education
2
2
Languages
Work History
Manager
Starbucks
Torrance, CA
04.2024 - Current
- Lead a high-performing team to meet and exceed sales goals while driving exceptional customer satisfaction.
- Oversee daily operations, including staffing, inventory management, and quality control.
- Ensure safety and compliance with company policies, achieving Store Manager of the Quarter recognition.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
General Manager
Tesla
Costa Mesa, CA
01.2024 - 04.2024
- Managed all aspects of sales and service operations, driving significant growth in customer satisfaction.
- Led cross-functional teams to implement streamlined, customer-centric processes that supported Tesla’s mission to accelerate the transition to sustainable energy.
- Ensured successful site operations through effective leadership and strategic planning.
Business Manager
Pro Image
Arcadia, CA
07.2021 - 10.2023
- Spearheaded sales strategies that boosted customer satisfaction and sales performance.
- Implemented labor control initiatives, reducing labor spend while maintaining operational efficiency.
- Developed and led a loss prevention program, reducing shrinkage and safeguarding company assets.
- Utilized data analytics to optimize product ordering, placement, and inventory management.
District Sales Manager
Lids
Los Angeles, CA
01.2019 - 06.2020
- Managed 15 locations with $20 million in annual sales, achieving top-tier sales performance.
- Enhanced sales metrics, improving Units Per Transaction (U.P.T.) and Average Daily Transactions (ADT).
- Led weekly performance reviews, aligning team efforts with company KPIs, resulting in 1st place district rankings 37 times in 2019.
- Successfully reduced labor spend through strategic scheduling and workforce optimization.
District Sales Manager
FANZZ
01.2011 - 01.2019
- Directed operations across 15 locations generating $16.3 million in annual revenue, achieving consistent top rankings in KPIs for five consecutive years.
- Identified and implemented best practices for sales, training, and inventory management, ensuring low employee turnover.
- Served as a corporate sales trainer, leading nationwide training initiatives to develop future leaders.
- Managed P&L and led monthly profit reviews, identifying cost-saving opportunities and driving profitability.
Customer Service / Collections Manager
NBR
01.2005 - 01.2010
- Developed and implemented effective collection procedures, significantly reducing delinquency rates.
- Collaborated with customers to negotiate payment terms and resolve outstanding debts, minimizing financial losses.
Education
Bachelor of Science - Business Management
University of Phoenix
Phoenix, AZUniversity of Phoenix
Tempe, AZSkills
Strategic team guidance
Organizational strategy development
Analytical decision-making
Employee performance evaluation
Prioritization and scheduling
Financial planning
Collaborative project coordination
Documentation and reporting
Strategic business planning
Sales performance optimization
Critical thinking for problem-solving
Financial oversight
Accomplishments
- Managed a store that exceeded company expectations in every category during the 2nd quarter.
- 2022 Helped Lead Pro Image to Franchise System of the year for Pro Image Sports
- 2019 Lids District Manager of the year
- 2018 Fanzz Regional Director of the year
- 2013-2017 Fanzz District Sales Manager of the year
2025 Starbucks Manager of the quarter
In the past quarter I was able to promote 5 baristas to SSV's and given my peer team 6 baristas. I also trained 3 partners for the peer team. I was also able to help train partners outside the district. I also was working in a dual district ADP program for SSV's to ASM's. I was able to receive several awards from the city of Torrance and Los Angeles.
Timeline
Manager
Starbucks
04.2024 - Current
General Manager
Tesla
01.2024 - 04.2024
Business Manager
Pro Image
07.2021 - 10.2023
District Sales Manager
Lids
01.2019 - 06.2020
District Sales Manager
FANZZ
01.2011 - 01.2019
Customer Service / Collections Manager
NBR
01.2005 - 01.2010
Bachelor of Science - Business Management
University of Phoenix
University of Phoenix
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