Alonzo Hernandez
San Diego
Summary
Detail-oriented administrative professional with extensive experience in front desk operations and customer service. Proven track record in managing records, assets, and client interactions while maintaining efficient workflows in fast-paced environments. Strong communication and organizational skills focused on delivering exceptional patient and member experiences.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
JS Revive
Chula Vista
03.2024 - Current
- Facilitated seamless office communications, ensuring efficient information flow.
- Maintained accurate records and updated databases with precision.
- Processed correspondence promptly, streamlining incoming and outgoing communications.
- Answered phone calls and emails to provide necessary information for effective business interactions.
- Conducted research, compiled reports, and synthesized data for organizational communication.
- Organized files, developed spreadsheets, and maintained a tidy reception area.
- Collected and recorded payments with meticulous attention to detail.
Uber Driver
Uber
San Diego
01.2022 - Current
- Delivered safe, reliable transportation services to passengers.
- Facilitated effective communication with passengers to enhance satisfaction.
- Assisted passengers with luggage and special needs during rides.
- Conducted pre- and post-trip safety checks to mitigate hazards.
Delivery Driver
DoorDash
San Diego
01.2019 - 01.2022
- Ensured timely and accurate deliveries in fast-paced environment.
- Resolved delivery issues while providing exceptional customer service.
- Managed multiple orders efficiently to optimize operational workflow.
Electrical Repair Technician
Forest River
Riverside
01.2019 - 01.2020
- Executed maintenance and repairs on electrical systems to ensure optimal functionality.
- Troubleshot and resolved technical issues efficiently, minimizing downtime.
- Collaborated with team members to deliver projects within established timelines.
Education
High School Diploma -
Tahquitz High School
Hemet, CASkills
- Time management and multitasking
- Data entry and record management
- Front desk operations
- Communication skills
- Customer service and patient interaction
- Cash handling
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Administrative Assistant
JS Revive
03.2024 - Current
Uber Driver
Uber
01.2022 - Current
Delivery Driver
DoorDash
01.2019 - 01.2022
Electrical Repair Technician
Forest River
01.2019 - 01.2020
High School Diploma -
Tahquitz High School