Alonso Villavicencio
Paramount
Summary
Strong work ethic and motivated Army Veteran. Capable of reacting quickly and providing active supervision while ensuring the safety of others. Possess great communication skills and experience in clerical work.
Overview
9
9
years of professional experience
Work History
Metro Ambassador Supervisor
LA Metro
2022.09 - Current
- Supervise and coordinate daily operations for a team of 8+ Metro Ambassadors, ensuring coverage, efficiency, and adherence to policies.
- Create and manage work schedules, assignments, and staffing plans for routine operations and special events.
- Coordinate staff deployment across multiple locations, adjusting assignments based on operational needs and real-time conditions.
- Coach and mentor team members on daily responsibilities, customer engagement, safety procedures, and conflict resolution.
- Provide ongoing training and oversight in first aid response and Narcan deployments, ensuring readiness during medical emergencies.
- Serve as point of contact for staff issues, performance feedback, and operational problem-solving.
Infantryman Squad Leader
California Army National Guard
2016.08 - Current
- Enforce discipline and ensure each member of my unit abides by the military standards. Responsible for leading by example, disseminating and executing orders on missions.
- Accountable for over $50,000 of gear and equipment. Operate and maintain weapons, ammunition, and communication equipment in ground combat operations
- Record topographical information and provide logistical support for combat operations.
Armed Security Supervisor
RMI International
2019.10 - 2022.09
- Coordinate and oversee the security staff in designated facilities. As well as implement protocols that would ensure the safety of the establishment, goods, and people.
- Prepare various company or client reports as required; submit reports to client or client representative.
- Develop relationships with police, fire and ambulance services in order to ensure proper reinforcement.
Armed Security Guard
Inter-con Security
2019.02 - 2020.01
- Central Alarm Station (CAS) Operator- assure all keys were accounted for, radio checks with all units at the beginning of shift. Dispatch units, write incident reports, contact first responders in case of emergency.
- Front desk officer- clerical work, check identification, and customer service
- Patrol Officer - supervise property parking lot
- Loading Dock Officer- sign in delivery drivers
Education
High School Diploma - undefined
Paramount High School
Paramount, CASkills
- Facilitated communication between Spanish and English speakers to enhance collaboration
- Assisted in organizing and maintaining database systems to support team operations Collaborated with colleagues to troubleshoot database issues and implement solutions Supported data entry and retrieval processes to enhance efficiency
- Narcan Certification
- Achieved first aid certification to enhance emergency response capabilities
- Secured premises through vigilant monitoring and enforcement of safety protocols
Timeline
Metro Ambassador Supervisor
LA Metro
2022.09 - Current
Armed Security Supervisor
RMI International
2019.10 - 2022.09
Armed Security Guard
Inter-con Security
2019.02 - 2020.01
Infantryman Squad Leader
California Army National Guard
2016.08 - Current
High School Diploma - undefined
Paramount High School