Summary
Overview
Work History
Education
Skills
Languages
MUSIC & NATURE
Timeline
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ALONSO MARTINEZ

Tofino,BC

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at COCOBONGO, showcasing expertise in job site organization and team collaboration. Innovatively managed budgets and resolved conflicts, leading to significant improvements in service delivery and team performance. Demonstrates a strong ability to master new skills and ensure project success.

Overview

16
16
years of professional experience

Work History

MANOEUVRE SPEC.

ISOLATIONS R.G.C. INC
08.2023 - 10.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Sub Chef

LA SOCCA
02.2022 - 07.2023
  • Followed recipes and presentation guidelines to assemble high-quality [Type] fare.
  • Created innovative recipes for tasty, well-presented [Type] dishes to complement existing menu.
  • Trained newly hired cooks in proper techniques and kitchen procedures, improving efficiency within the team.
  • Coordinated with front-of-house staff to ensure seamless communication between kitchen and dining room teams, leading to better guest experiences.

Tour Guide

TULUM TOURS
02.2015 - 02.2020
  • Built personal relationships with guests to promote positive experiences.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
  • Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
  • Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.

MANAGER

COCOBONGO
01.2010 - 02.2015
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Manager of Operations

HARRY'S STEAK HOUSE & RAW BAR
03.2008 - 01.2010
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.

Education

UNIVERSITY CHEF - FOOD AND DRINKS

LE CORDON BLEU MEXICO
01.2007

Skills

  • Job Site Cleanup
  • Punctual and Reliable
  • Customer Service
  • Repetitive Work
  • Job Site Organization
  • Team Collaboration

Languages

Spanish
Native or Bilingual
French
Professional Working
English
Professional Working

MUSIC & NATURE

I WAKE UP EARLY WITH GOOD MUSIC VERY GRATEFULL FOR OTHER DAY OF LIVE, I MEDITATE, WALK IN THE NATURE, OCEAN, FOREST. 

 I LOVE GOOD FOOD DO EXERSICE.

MY PASION IS MUSIC

Timeline

MANOEUVRE SPEC.

ISOLATIONS R.G.C. INC
08.2023 - 10.2023

Sub Chef

LA SOCCA
02.2022 - 07.2023

Tour Guide

TULUM TOURS
02.2015 - 02.2020

MANAGER

COCOBONGO
01.2010 - 02.2015

Manager of Operations

HARRY'S STEAK HOUSE & RAW BAR
03.2008 - 01.2010

UNIVERSITY CHEF - FOOD AND DRINKS

LE CORDON BLEU MEXICO

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