Alonso Gaci
St. Catharines,ON
Summary
Assisted customers with product selection to improve customer service and increase store revenues. Self-assured professional skilled in interpersonal communications and offering background in customer service. Brings excellent client engagement.
Overview
8
8
years of professional experience
Work History
Restaurant Bar Manager
88 Wood Fired Craft House
01.2022 - 02.2024
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests
- Motivated staff to perform at peak efficiency and quality
- Monitored and adjusted pricing, discounts and promotions to maximize profitability
- Resolved customer complaints professionally and effectively ensuring their satisfaction while preserving company reputation
Car Detailer
Wellend Ave Car Wash
05.2021 - 12.2021
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices
- Completed timely and thorough car details for increased customer satisfaction and repeat business
- Provided exceptional customer service by addressing specific concerns or requests during the detailing process
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations
Sales Floor Stock Clerk
Canadian Tire
04.2016 - 05.2020
- Greeted customers, helped locate merchandise, and suggested suitable options
- Greeted store customers and discussed needs
- Recorded daily activities for inventory control
- Stocking and restocking shelves
- Visual merchandising
- Explaining products to customers
- Customer service
Education
High School Diploma -
St. Francis Secondary School
St. Catharines, ON07.2018
Skills
- Teamwork
- Adaptability
- Guest Interaction
- Building Maintenance
- Outgoing Personality
- Service-oriented mindset
- Calm and Pleasant Demeanor
- Performance Improvement
Languages
Albanian
Full Professional
Timeline
Restaurant Bar Manager
88 Wood Fired Craft House
01.2022 - 02.2024
Car Detailer
Wellend Ave Car Wash
05.2021 - 12.2021
Sales Floor Stock Clerk
Canadian Tire
04.2016 - 05.2020
High School Diploma -
St. Francis Secondary School
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