Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alondra Vidal

Torrance

Summary

Dependable and personable, with experience in hospitality, customer service, and event support. Known for staying organized, helping teams run smoothly, and creating welcoming guest experiences.

Overview

13
13
years of professional experience

Work History

Cafeteria Cashier

Alpine Village Market
Torrance
05.2023 - 01.2026
  • Provided friendly, efficient service during peak hours.
  • Processed customer payments quickly and returned exact change and receipts.
  • Greeted customers promptly and responded to questions.
  • Maintained cleanliness of work area by sweeping floors and wiping down counters regularly.
  • Assisted in daily preparation of salads, sandwiches, and hot food items.

Server

Alpine Village Restaurant
Torrance
04.2018 - 03.2020
  • Greeted customers and answered inquiries to promote specials and drive sales.
  • Explained menu options, offered recommendations, and took food and beverage orders.
  • Delivered exceptional customer service to enhance satisfaction levels.
  • Assisted in training new servers to strengthen teamwork and improve service quality.
  • Executed opening and closing tasks, including setting up dining area and restocking supplies.
  • Recommended desserts and specialty drinks to boost guest satisfaction and sales.
  • Accurately processed cash and card payments using POS system.

Event Coordinator

Alpine Village Restaurant
Torrance
04.2017 - 04.2018
  • Coordinated event logistics to ensure smooth operations at Alpine Village Restaurant.
  • Developed event activities, agendas, and budgets aligned with client requirements.
  • Processed payments and managed paperwork in both physical and electronic formats.
  • Conducted meetings with clients to finalize bookings for events, groups, and meetings.
  • Resolved last-minute changes and guest concerns with professionalism and quick thinking to maintain event flow.

Hostess

Alpine Village Restaurant
Torrance
03.2013 - 04.2017
  • Greeted guests warmly upon arrival, ensuring a positive first impression.
  • Handled guest complaints with professionalism, seeking solutions to enhance experience.
  • Maintained accurate waitlist records, updating guests on estimated seating times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Assisted servers in bussing tables when needed during busy periods.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Handled cash payments and reconciled daily transactions accurately.

Education

High School Diploma -

Henry J. Kaiser
Fontana, CA
06-2013

Skills

  • Attention to detail
  • Time management
  • Adaptability and flexibility
  • Point of sale operation
  • Multitasking
  • Communication

Timeline

Cafeteria Cashier

Alpine Village Market
05.2023 - 01.2026

Server

Alpine Village Restaurant
04.2018 - 03.2020

Event Coordinator

Alpine Village Restaurant
04.2017 - 04.2018

Hostess

Alpine Village Restaurant
03.2013 - 04.2017

High School Diploma -

Henry J. Kaiser
Alondra Vidal