Alondra Rivera
American Canyon
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Teller
Redwood Credit Union
San Rafael
06.2024 - Current
- Handled large volumes of currency quickly and accurately with minimal errors.
- Processed customer transactions efficiently and accurately.
- Managed cash handling and balanced cash drawers daily.
- Assisted customers with account inquiries and service requests.
- Promoted credit union products and services to enhance member experience.
- Collaborated with team members to improve workflow efficiency.
- Trained new staff on operational procedures and customer service standards.
Cashier and Costumer Services
Whole Foods Market
Novato
06.2021 - 11.2023
- Greeted customers and responded to inquiries about store products and services, enhancing customer experience.
- Issued receipts, refunds, credits or change due to customers.
- Issued receipts, refunds, credits, or change, ensuring accurate transactions and customer satisfaction.
- Assisted customers over the phone with store operations, product information, and order placement, providing timely support.
Assistant
Clean Team Solutions
Greenbrae
09.2022 - 10.2023
- Organized and maintained filing systems to ensure easy access to documents and records.
- Assisted in preparing reports, presentations, and correspondence to support team communication and decision-making.
- Ensured office equipment operated efficiently and was stocked with supplies to facilitate smooth office operations.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Processed incoming mail daily by sorting and distributing items efficiently.
Education
Associate of Science - Medical Assisting And Administrative
College of Marin
Greenbrae, CAHigh School Diploma -
San Rafael High School
San Rafael, CASkills
- Transaction Processing
- Regulatory Compliance
- Customer Service Orientation
- Client Support
- Attention to Detail
- Effective Communication
- Schedule Management
- Multitasking
- Problem-Solving
- Critical Thinking
- Computer Skills
- Microsoft Office
- Team collaboration
- Email correspondence
Language
- Fluent English and Spanish
Timeline
Teller
Redwood Credit Union
06.2024 - Current
Assistant
Clean Team Solutions
09.2022 - 10.2023
Cashier and Costumer Services
Whole Foods Market
06.2021 - 11.2023
Associate of Science - Medical Assisting And Administrative
College of Marin
High School Diploma -
San Rafael High School