Alondra Patino Sanchez
San Jose
Summary
Proactive professional with a strong background in security and customer service. Expertise in enforcing safety protocols, effective conflict resolution, and team collaboration. Committed to maintaining a secure environment and enhancing the customer experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security
Santa Clara
05.2025 - Current
- Monitored premises to uphold safety and security of personnel and property.
- Conducted regular patrols to deter suspicious activities and ensure facility integrity.
- Responded to incidents promptly, administering first aid when required.
- Maintained accurate logs of daily activities and unusual occurrences for record-keeping.
- Enforced company policies to sustain a secure environment for all occupants.
- Addressed visitor inquiries, ensuring proper access control and assistance.
- Greeted personnel, guests, and contractors at facility entrance for effective management.
- Verified photo IDs and tickets to grant authorized access to guests.
Server
California Pizza Kitchen
Santa Clara
03.2025 - Current
- Assisted in menu knowledge to enhance dining experience for guests.
- Managed dining area cleanliness and ensured proper table settings.
- Collaborated with kitchen staff to ensure timely food delivery to patrons.
- Handled cash and credit transactions with attention to detail.
- Trained new servers on restaurant policies and service standards.
- Took orders from customers accurately and in a timely manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Floor Associate
Levis Strauss & Co
Milpitas
06.2023 - 05.2024
- Assisted customers with product selection and provided exceptional service.
- Stocked shelves and maintained organized merchandise displays on the sales floor.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to ensure a positive shopping experience.
- Monitored inventory levels and reported restocking needs to management.
- Engaged in training sessions to improve product knowledge and customer service skills.
- Restocked shelves as needed throughout the day.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Assisted customers with locating merchandise in the store.
- Ensured that aisles were neat, clean, and free from hazards at all times.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
High School Diploma -
Overfelt High School
San Jose, CA06-2023
Skills
- Incident response
- Access control
- First aid
- Customer service
- Inventory management
- Conflict resolution
- Cash handling
- Team collaboration
- Safety protocols
- Training development
- Security systems
- FLUENT IN SPANISH AND ENGLISH
- Criminal law knowledge
- Time management
- Problem solving
- Store maintenance
- Workplace safety
- Customer relationship management
- Problem resolution
- Communication skills
Affiliations
- nurtured pet from streets
- still taking college classes
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- in highschool was Class president, Student equity council, student senate
Certification
- drivers license
- guard card license
- food handlers certificate
Timeline
Security Officer
Allied Universal Security
05.2025 - Current
Server
California Pizza Kitchen
03.2025 - Current
Floor Associate
Levis Strauss & Co
06.2023 - 05.2024
High School Diploma -
Overfelt High School