Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alondra Lopez

Anaheim Resort

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying their needs, and recommending products and services to meet their needs. Talented Associate skilled at mentoring and leading new team members on company procedures. Dedicated to ensuring clients receive the level of care they deserve while informing them of the range of products and services available. Punctual Food Service Worker able to take orders and prepare food in an efficient manner. Offering [Number] years of experience in food preparation and customer service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Restaurant Floor Manager

Vaca LLC
05.2023 - 07.2025
  • Enhanced customer satisfaction by implementing efficient floor management strategies and maintaining a clean, inviting dining environment.
  • Assisted in revenue growth by contributing innovative ideas for menu development, promotions, and special events.
  • Evaluated employee performance regularly through observations and one-on-one meetings for continuous improvement opportunities.
  • Fostered teamwork among staff members through clear communication of goals, expectations, and responsibilities.

Server

Vaca LLC
04.2019 - 05.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Associate

In-N-Out Burger
05.2015 - 04.2019
  • Maximized customer interactions by promptly identifying their needs and wants.
  • Educated new hires on company policies and procedures by designing and developing a training program.
  • Maintained food safety standards at all times.
  • Supervised, trained and developed team members in accordance with company policies and procedures.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
  • Consistently provided professional, friendly and engaging service.
  • Maximized customer service by training staff, overseeing operations and resolve issues in a timely manner.

Canvassar

Orange County Labor Federation
09.2016 - 11.2016
  • Analyzed departmental documents for appropriate distribution and filing.
  • Performed door to door interactions in order to register qualified citizens to vote for the upcoming election.
  • Worked in mapping out the locations to canvass, distributed work areas within a group of people.
  • Managed to gain 10,000 new voters within the orange county area through our labor and organization.

Phone Banker

Orange County Labor Federation
07.2014 - 11.2014
  • Trained and directed [Number] new hires during department orientations.
  • Researched industry competitors and compiled detailed analysis data.
  • Maintained friendly and professional customer interactions.
  • Entered data promptly and efficiently with a 90% accuracy rate.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Met daily goals of people committed to support our specific candidate.
  • Exceeded amount of required supporters needed on a daily basis.

Education

Associate of Arts - Culinary

Orange Coast College
Costa Mesa, CA
01.2019

High School Diploma - undefined

Orange High School
Orange, CA
01.2014

Skills

  • Customer service orientation
  • Effective conflict resolution
  • Team leadership
  • Staff development
  • Strong verbal communication
  • Self-motivated
  • Team liaison
  • Process implementation
  • POS systems knowledge
  • Customer-oriented
  • Cash handling and management
  • Upselling techniques
  • Motivated team player
  • Fluent in spanish
  • Exceptional time management skills
  • Local/state health laws knowledge

Certification

SafeServ certification: Food Handling

Languages

Spanish
Full Professional

Timeline

Restaurant Floor Manager

Vaca LLC
05.2023 - 07.2025

Server

Vaca LLC
04.2019 - 05.2023

Canvassar

Orange County Labor Federation
09.2016 - 11.2016

Associate

In-N-Out Burger
05.2015 - 04.2019

Phone Banker

Orange County Labor Federation
07.2014 - 11.2014

Associate of Arts - Culinary

Orange Coast College

High School Diploma - undefined

Orange High School

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