Alondra Benitez
Los Angeles
Summary
Fast learner looking forward to developing new skills to and adapting previous experience and skills to a new field. Seeking an opportunity to pivot career track to a full time position with better work hours.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Manchester Optometry Eye Care Center
09.2022 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Verified patient insurance coverage and collected required co-payments.
- Scheduled appointments and registered patients
- Answered telephone calls to offer office information, and answer questions
Medical Assistant
New Wave Health Care Center
05.2022 - 07.2023
- Sanitized, restocked, and organized rooms and medical equipment.
- Kept medical supplies in sufficient stock
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Do patients therapy
Associate
One Plus Beauty Supply
02.2022 - 05.2022
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Assistant Store Manager
99 Cent Only Store
09.2018 - 01.2022
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
Education
Medical Assisting
UEI College - Gardena
Gardena, CA05.2022
High School Diploma -
Animo Ralph Bunche Charter High School
Los Angeles, CA06.2015
Skills
- Patient Scheduling
- Customer Service
- EMR / EHR
- Payment Collection
Languages
Spanish
Timeline
Medical Assistant
Manchester Optometry Eye Care Center
09.2022 - Current
Medical Assistant
New Wave Health Care Center
05.2022 - 07.2023
Associate
One Plus Beauty Supply
02.2022 - 05.2022
Assistant Store Manager
99 Cent Only Store
09.2018 - 01.2022
Medical Assisting
UEI College - Gardena
High School Diploma -
Animo Ralph Bunche Charter High School
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