Alondra Beas
Los Angeles
Summary
Dynamic team leader with a proven track record at Jack in the Box, excelling in conflict resolution and skill development. Expert in problem-solving and resource optimization, enhancing team performance and customer satisfaction. Successfully improved on-time delivery rates through effective communication and meticulous planning, fostering a collaborative and inclusive work environment.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Professional individual prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters collaborative environment. Known for strategic planning and conflict resolution.
Overview
9
9
years of professional experience
Work History
Team Leader
Jack in the Box
01.2020 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
Dispatch Executive
G1 Towing Co
06.2016 - 01.2020
- Reduced missed deliveries by closely monitoring driver progress and proactively identifying potential delays.
- Optimized resource allocation for vehicle maintenance, ensuring minimal downtime and maximizing fleet efficiency.
- Managed fleet transportation dispatching for Los Angeles County area
- Maintained accurate records of driver assignments, vehicle statuses, and shipment details for streamlined operations.
- Coordinated scheduling in high-volume environment.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to deliveries and pickups.
- Improved on-time delivery rates with proactive communication between drivers, clients, and internal teams.
Education
Sacred Heart High School
Los Angeles, CA05-2004
Skills
- Problem-solving
- Attention to detail
- Work Planning and Prioritization
- Documentation and reporting
- Overseeing daily activities
- Client support/communication
- Multitasking
- Complaint resolution
Languages
Spanish
Professional Working
Timeline
Team Leader
Jack in the Box
01.2020 - Current
Dispatch Executive
G1 Towing Co
06.2016 - 01.2020
Sacred Heart High School
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