Alondra Aguilar
Norwalk
Summary
Versatile and dedicated professional with a diverse background in behavioral therapy, logistics operations, and hospitality management. Proven track record of delivering high-quality care in Early Intervention and ABA settings, maintaining peak efficiency in fast-paced delivery environments, and leading high-performance teams at Chick-fil-A. Adept at balancing technical precision with empathetic service.
Overview
8
8
years of professional experience
Work History
ABA / Infant Stimulation Supervisor Therapist
Autism Spectrum Support Center
Orange
09.2023 - Current
- Implemented individualized Applied Behavior Analysis (ABA) programs for children aged 0–3 to improve communication, social, and motor skills.
Utilized Infant Stimulation techniques to support sensory development and cognitive growth in at-risk infants.
Collaborated closely with families to provide parent training and ensure consistency of care across environments.
Maintained meticulous daily data collection and progress notes to track developmental milestones and adjust treatment plans.
Hospitality Manager
Chick-fil-A
Norwalk
01.2019 - 09.2023
- Manage daily operations for a high-volume restaurant, overseeing a team of 15+ members per shift to ensure "Second Mile Service."
- Streamline front-of-house and drive-thru workflows, consistently meeting or exceeding speed-of-service goals.
- Handle conflict resolution and guest concerns with professionalism, maintaining a 95%+ customer satisfaction rating.
- Conduct inventory counts and labor cost analysis to optimize store profitability.
Seasonal Driver Helper
UPS
Cerritos
12.2018 - 01.2019
- Assisted drivers in the efficient delivery and pickup of packages during peak volume seasons.
- Maintained a rapid pace while ensuring the safety and integrity of all parcels.
- Demonstrated excellent navigational skills and time management to meet strict delivery windows.
- Provided professional, face-to-face customer service during residential and commercial stops.
Pharmacy Technician Student
Walgreen's Pharmacy
Bellflower
04.2018 - 06.2018
- Assisted pharmacists in preparing and dispensing medications to customers.
- Maintained accurate inventory of pharmaceuticals and supplies in the pharmacy.
- Processed prescription orders using pharmacy management software efficiently.
Education
Certicate - Pharmacy Technician
Downey Adult School
Downey, CA05-2019
High School Diploma -
Norwalk High School
Norwalk, CA06-2016
Child Development
Long Beach City College
Long Beach, CASkills
- ABA program implementation
- Data collection
- Parent training
- Conflict resolution
- Sensory development
- Customer service
Languages
Spanish
Professional
Timeline
ABA / Infant Stimulation Supervisor Therapist
Autism Spectrum Support Center
09.2023 - Current
Hospitality Manager
Chick-fil-A
01.2019 - 09.2023
Seasonal Driver Helper
UPS
12.2018 - 01.2019
Pharmacy Technician Student
Walgreen's Pharmacy
04.2018 - 06.2018
Certicate - Pharmacy Technician
Downey Adult School
High School Diploma -
Norwalk High School
Child Development
Long Beach City College