Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Overview
4
4
years of professional experience
Work History
Team Leader
Clarks Bostonian Outlet
03.2025 - Current
Led team in delivering exceptional customer service, enhancing overall shopping experience.
Collaborated with management to develop strategies aimed at improving overall team performance.
Coached team members individually to develop their skills and improve performance, tailoring guidance to their specific needs.
Assistant Store Manager
Lids Locker Room
02.2024 - 03.2025
Collaborated with upper management to develop strategic goals aligned with overall business objectives
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Brand Associate
Old Navy
02.2023 - 01.2024
Processed all sales transactions accurately and in a timely fashion
Balanced the needs of multiple customers simultaneously in a fast paced retail environment
Completed floor replenishment to guarantee size availability and promote customer satisfaction
Collaborated with customer service team members to give exception survive through shopping and purchasing experience
Service Manager
Chipotle
10.2021 - 01.2023
Met with customers to discuss service needs and offer available solutions
Orchestrated positive customer experiences by overseeing every area of operations
Maintaining team productivity and quality of service effective
Maintained compliance with company policies and procedures for food safety, sanitation and quality