Alona Maurice Olivan
Summary
Hardworking and passionate job seeker with strong organizational skills. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
English Teacher
Leon Q. Mercado High School
06.2018 - 11.2022
- Prepared and implemented lesson plans covering required course topics
- Corrected data entry errors to prevent duplication or data degradation
- Managed documents by organizing forms, filing records, preparing correspondence, and creating reports as well as recognizing discrepancies and promptly addressing for resolution
- Cultivated relationships with stakeholders for a complete support network.
Customer Service - Phone and Chat Support
Stellar, Inc.
11.2016 - 12.2017
- Responded to customer requests via telephone and email inquiries for products, services, and other company information
- Updated account information to maintain customer records
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for group, executive, and special needs clients, arranging airfare, hotel, and rental car reservations.
Education
Certificate On Office Administration - Business - Office Administration
NorQuest College
Edmonton, AB08.2024
Bachelor of Education - Sciences & Tech
Bicol State College of Applied
2015
Skills
- Data Entry and Word Processing
- Written And Verbal Communication
- Multi-tasking and General Office Duties
- Report Preparation and Documentation
- Google Suite, Slack, Zendesk, and Salesforce experience
- Computer Proficiency
- Customer Relations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Timeline
English Teacher
Leon Q. Mercado High School
06.2018 - 11.2022
Customer Service - Phone and Chat Support
Stellar, Inc.
11.2016 - 12.2017
Certificate On Office Administration - Business - Office Administration
NorQuest College
Bachelor of Education - Sciences & Tech
Bicol State College of Applied
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