Alona Ramsay

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

years of professional experience

Work History

Shop Laborer

Habit Surf Co.

01.2023 - 05.2024

Streamlined production processes by routinely performing preventative maintenance on equipment and promptly reporting any issues or malfunctions to supervisors.
Reduced material waste by accurately measuring and cutting materials according to specifications.
Improved workplace safety by consistently maintaining a clean and organized shop floor.
Increased customer satisfaction through careful packaging of finished goods for shipment, ensuring minimal damage during transit.
Contributed to quality control efforts by inspecting finished products for defects before shipping them out.
Checked incoming orders and organized new stock.
Demonstrated a commitment to continuous learning by staying up-to-date on industry trends, best practices, and new tools or techniques relevant to the shop laborer role.
Utilized strong problem-solving skills to quickly and effectively troubleshoot any operational or equipment issues, limiting downtime and maintaining productivity levels.

Worker Custodial

Child's Play Pediatric Dentistry

04.2005 - 12.2022

Kept building spaces premises clean inside and outside.
Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
Maintained inventory of cleaning supplies, placing orders when necessary to ensure adequate stock levels for uninterrupted service.
Promoted a healthy workplace atmosphere by regularly disinfecting high-touch surfaces during peak flu seasons or outbreaks of illness.
Received recognition from supervisors for consistently meeting or exceeding expectations regarding quality of work and attention to detail.
Assisted with minor maintenance tasks such as changing light bulbs or tightening loose fixtures to maintain overall building functionality.
Increased efficiency in waste management by separating recyclables and disposing of trash according to facility guidelines.
Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
Performed routine maintenance on custodial equipment, ensuring optimal performance and longevity.
Reduced cross-contamination risks by adhering to strict sanitization protocols while cleaning restrooms and common areas.
Supported the smooth functioning of building operations by promptly addressing any reported issues or concerns related to custodial work.
Moved furniture for cleaning and set up for special events.
Reported damages and hazardous conditions to management for further action.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Cleaned walls and ceilings with special reach tools following regular schedule.
Disposed of biohazard needles into appropriate bins
have passed all Whmis certification tests.

Paint Department Associate/Cashier

The Home Depot Inc

03.1995 - 10.2005

Exceeded sales targets consistently through proactive upselling of related products such as brushes, rollers, and primers.
Resolved customer complaints professionally, resulting in increased repeat business and positive word-of-mouth referrals.
Streamlined order processing by utilizing company software effectively for data entry and tracking purposes.
Enhanced customer satisfaction by providing personalized color consultations and recommendations based on individual preferences.
Participated in storewide events such as workshops or demonstrations showcasing painting techniques or DIY projects.
Managed paint mixing station diligently, achieving precise color matches according to customers'' specifications.
Assisted in staff training and development, imparting knowledge of paint products, techniques, and industry trends.
Maintained a clean and safe work environment, ensuring compliance with OSHA regulations for hazardous materials handling.
Optimized display layouts for enhanced visual appeal while simultaneously improving ease of access for customers.
Provided exceptional customer service, addressing concerns promptly and offering tailored solutions to meet clients'' needs.
Conducted regular stock audits to maintain accurate inventory levels, preventing stock-outs or overstock situations.
Collaborated closely with other departments to execute store-wide initiatives, driving overall customer experience improvement.
Effectively balanced multiple responsibilities including cashiering duties, maintaining department cleanliness standards, restocking shelves regularly.
Performed cash, card, and check transactions to complete customer purchases.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stocked, tagged and displayed merchandise as required.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Learned duties for various positions and provided backup at key times.
Processed refunds and exchanges in accordance with company policy.
Supported marketing initiatives by setting up and maintaining promotional displays.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Used in-store system to locate inventory and place special orders for customers.

Education

High School Diploma -

Guildford Park Secondary

Surrey, BC

Skills

Power tool operation
Hand tool expertise
Quality control inspection
Safety protocols adherence
Self motivation
Fabrication

Shipment inspection
Raw materials handling
Shop organization
Problem-solving
Time management
Attention to detail

Languages

English

Interests

Knitting and Crocheting
DIY and Home Improvement
I like working with my hands and fixing things
Experimenting with different creative mediums, like photography, painting,and fabrics, to expand skills and techniques
Outdoor Recreation
Gardening
Reading
Surfing
Crafting and DIY Projects

Timeline