Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Alona Bolshakova

Calgary,AB

Summary

Results-oriented Sales Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.

Overview

13
13
years of professional experience

Work History

Sales Associate

Marshalls Signall Hill
02.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Promote credit and loyalty programs
  • Accurately process and prepare merchandise for the sales floor following company procedures and standards

  • Initiate and participate in store recovery as needed throughout the day
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Salesperson

Disna
08.2014 - 01.2022
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Training store employees in the company's product display standards
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed and grew leads through repeat business and customer referrals.
  • Located merchandise across various stores to address customer needs.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.

Merchandiser

SDS-Donetsk
11.2011 - 07.2014
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.

Education

Bachelor - Sociology

Donetsk State University of Management
Donetsk

Skills

  • Client Service
  • Cross-selling products and services
  • Customer care
  • Sales expertise

Timeline

Sales Associate

Marshalls Signall Hill
02.2024 - Current

Salesperson

Disna
08.2014 - 01.2022

Merchandiser

SDS-Donetsk
11.2011 - 07.2014

Bachelor - Sociology

Donetsk State University of Management

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Alona Bolshakova