Alok Moni Dhar
Montréal,QC
Summary
Dynamic and dedicated kitchen professional with experience at Restaurant Kiku, excelling in food handling and customer service. Proven ability to enhance team efficiency and boost customer satisfaction through strong work ethic and active listening. Recognized for cultivating positive relationships and maintaining high standards in food preparation and quality control.
Overview
10
10
years of professional experience
Work History
Kitchen Helper
Restaurant Kiku
07.2024 - Current
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Dishwasher
Ben & Florentine
04.2024 - 07.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Restaurant Waiter
Spicy Restaurant & Party Center
02.2018 - 01.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Customer Service Executive
KFC
04.2015 - 01.2018
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
Education
Bachelor of Science - Mathematics
National University Of Bangladesh
Dhaka, Bangladesh06-2015
Skills
- Food handling
- Chef support
- Kitchen staff coordination
- Food preparation
- Food storage
- Quality control
- Positive attitude
- Active listening
- Microsoft Excel
- Team collaboration
- Strong work ethic
- Time management
Languages
English
Full Professional
French
Limited Working
Hindi
Professional Working
Bengali
Native or Bilingual
Timeline
Kitchen Helper
Restaurant Kiku
07.2024 - Current
Dishwasher
Ben & Florentine
04.2024 - 07.2024
Restaurant Waiter
Spicy Restaurant & Party Center
02.2018 - 01.2023
Customer Service Executive
KFC
04.2015 - 01.2018
Bachelor of Science - Mathematics
National University Of Bangladesh
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