Alodia Ina Calixto

(Related Work Experience)

• Educated customers on effective use of security systems.
• Communicated effectively with customers, answering questions and concerns regarding systems.
• Responded to maintenance calls and troubleshot devices.

(Related Work Experience)

• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
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• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Resolved problems, improved operations and provided exceptional service.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Logged patient information and recorded results into system.
• Maintained documentation on tests performed in lab.
• Conducted evaluations for as many as 50-70 patients daily

• Verified confidentiality of patient information and data to alleviate potential data breaches.
• Created and prepared patient charts accurately for clinics and medical professionals.
• Obtained client medical history, medication information, symptoms and allergies.
• Submitted prescriptions to pharmacy via phone, fax or web.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Handled 50 calls per day to address customer inquiries and concerns