Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Almie Estrada

Ottawa,ON

Summary

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Overview

17
17
years of professional experience

Work History

Team Associate

A&W Huntclub
02.2023 - Current
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained records related to sales, returns and inventory availability.
  • Solved customer challenges by offering relevant products and services.
  • Prepared large cash deposits with zero discrepancies.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Achieved perfect attendance and on-time record.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.

Supervisor

A&W Bank St.
12.2022 - 04.2023
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.

Supervisor

Ottawa Souvenirs And Gift
12.2017 - 07.2020
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Achieved perfect attendance and on-time record.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Set overall vision and provided team leadership.

Cashier

Walmart
07.2017 - 09.2017
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Administrative Assistant

Hyatt Hotel Manila
09.2013 - 04.2017


  • Managed scheduling and calendar organization for senior management, ensuring optimal time allocation.
  • Developed training materials for new staff, promoting knowledge retention and operational consistency.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Mentored junior administrative staff, fostering professional growth and enhancing team performance.
  • Coordinated office operations, enhancing workflow efficiency and team productivity.

Pharmacy Technician

Mercury Drugstore
10.2008 - 11.2012
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Counted, measured and compounded medications following standard procedures.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Collected co-payments or full payments from customers.
  • Counted, measured, and compounded medications following standard procedures.

Education

Bachelor Of Accountacy - Banking And Finance

VisCa University
Leyte
04.2006

Skills

  • Problem-solving skills
  • Multi-tasking strength
  • Social perceptiveness
  • Cash Handling
  • Decision-making capacity
  • Problem-solving
  • Attention to detail
  • Positive attitude
  • Organizing work stations
  • Cash handling
  • Data entry

Languages

English
Professional Working
Tagalog
Native or Bilingual

Timeline

Team Associate

A&W Huntclub
02.2023 - Current

Supervisor

A&W Bank St.
12.2022 - 04.2023

Supervisor

Ottawa Souvenirs And Gift
12.2017 - 07.2020

Cashier

Walmart
07.2017 - 09.2017

Administrative Assistant

Hyatt Hotel Manila
09.2013 - 04.2017

Pharmacy Technician

Mercury Drugstore
10.2008 - 11.2012

Bachelor Of Accountacy - Banking And Finance

VisCa University
Almie Estrada