Summary
Overview
Work History
Education
Skills
Languages
License
Reference
Timeline
Generic

Jameel Zafar

Summary

To leverage my passion for technology and my strong problem-solving skills in a dynamic tech environment, contributing to the development and implementation of innovative solutions that drive business growth and enhance user experiences.

Overview

4
4
years of professional experience

Work History

Sales Associate

Best Buy
06.2023 - 02.2024
  • Achieved an average sales increase of 20% month-over-month by effectively upselling and cross-selling tech products to customers.
  • Assisted over 30 customers daily in the tech department, providing product recommendations, demonstrations, and technical support.
  • Maintained a customer satisfaction rating of 95% by ensuring prompt resolution of inquiries and issues related to tech products.
  • Contributed to a 15% reduction in customer wait times at the checkout by efficiently processing transactions using POS systems.
  • Participated in over 30 hours of ongoing training and development sessions to stay updated on the latest tech trends and product knowledge.
  • Collaborated with team members to achieve and exceed monthly sales targets, resulting in recognition as a top-performing associate.
  • Received positive feedback from over 90% of customers surveyed, citing excellent service, product knowledge, and professionalism.
  • Played a key role in organizing and executing tech product launch events, driving foot traffic and generating excitement among customers.
  • Conducted over 100 product demonstrations weekly, effectively showcasing features and benefits to customers and driving sales.

Marketing Coordinator

SJ Production
08.2022 - 04.2023
  • Developed and Executed Marketing Campaigns: Spearheaded comprehensive marketing campaigns for 3 film releases, achieving an average audience growth of 25% per campaign.
  • Social Media Management: Managed SJ Production’s social media platforms, increasing followers by 40% through engaging content, strategic partnerships, and targeted advertising.
  • Content Creation: Created compelling marketing materials including trailers, posters, and promotional videos that enhanced film visibility and audience engagement.
  • Market Research and Analysis: Conducted market research to identify target demographics and emerging trends, informing strategic decisions and optimizing marketing efforts.
  • Event Planning and Coordination: Organized and coordinated film premieres, press junkets, and fan events, ensuring seamless execution and positive attendee experiences.
  • Cross-Functional Collaboration: Worked closely with the production, PR, and sales teams to align marketing strategies with overall company goals, resulting in cohesive and effective promotional efforts.
  • Budget Management: Managed marketing budgets, ensuring cost-effective strategies and allocation of resources to maximize return on investment.
  • Performance Reporting: Analyzed campaign performance metrics and prepared detailed reports to assess effectiveness and guide future marketing initiatives.

Sales Representative

Staples, Brampton, ON
11.2021 - 06.2022
  • Provided excellent customer service by assisting shoppers with product inquiries, purchases, and returns in the office supplies and technology departments.
  • Achieved and consistently exceeded sales targets, resulting in increased revenue and customer satisfaction.
  • Demonstrated in-depth knowledge of office supplies, technology products, and furniture to guide customers in making informed purchasing decisions.
  • Utilized effective sales techniques to upsell and cross-sell additional products, contributing to departmental sales goals.
  • Processed transactions accurately and efficiently using POS systems, ensuring a seamless checkout experience for customers.
  • Maintained a clean, organized, and visually appealing sales floor, restocking merchandise and updating displays as needed.
  • Collaborated with team members to achieve departmental objectives and foster a positive work environment.
  • Participated in ongoing training and development programs to stay updated on product knowledge, sales techniques, and company policies.
  • Received positive feedback from customers for providing exceptional service, product expertise, and professionalism.

Brand Strategist

Pixis Multimedia Canada
03.2021 - 10.2021
  • Market Analysis: Conducted in-depth market research and competitive analysis to identify key trends and insights, driving strategic recommendations that enhanced the effectiveness of marketing campaigns.
  • Content Strategy: Collaborated with creative and production teams to develop compelling content strategies for commercial shoots, ensuring alignment with client brand goals and target audience preferences.
  • Client Relations: Fostered strong relationships with clients in diverse industries, including real estate and consumer goods, delivering customized branding solutions that increased client satisfaction and retention by 20%.
  • Project Management: Managed multiple branding projects concurrently, from concept to execution, ensuring timely delivery and adherence to budget, resulting in a 95% on-time project completion rate.
  • Performance Metrics: Utilized analytics tools to measure the success of branding campaigns, providing clients with detailed performance reports and actionable insights that informed future strategies.
  • Team Leadership: Led a cross-functional team of 5+ creative professionals, mentoring junior team members and fostering a collaborative work environment that encouraged innovation and creativity.

Sales Associate

Winners
08.2020 - 01.2021
  • Provided exceptional customer service, assisting shoppers with product inquiries, purchases, and returns.
  • Demonstrated in-depth knowledge of Winner's Outlet's product offerings, including appliances, furniture, and home goods.
  • Utilized effective sales techniques to upsell additional products and accessories, contributing to increased store revenue.
  • Maintained a clean and organized sales floor, restocking merchandise and arranging displays to attract customers.
  • Collaborated with team members to meet and exceed sales targets, fostering a positive and productive work environment.

Education

Associate of Arts - Marketing Management - Marketing Communications

Sheridan College Institute of Technology And Advanced Learning
Mississauga, ON
08.2022

Skills

  • Customer Service Excellence

  • Product Knowledge Proficiency

  • Effective Communication

  • Sales Techniques Mastery

  • Relationship Building

  • Problem-Solving Abilities

  • Adaptability and Flexibility

  • Team Collaboration

  • Time Management

Languages

English
Professional Working

License

DZ License

Reference

Available upon request

Timeline

Sales Associate

Best Buy
06.2023 - 02.2024

Marketing Coordinator

SJ Production
08.2022 - 04.2023

Sales Representative

Staples, Brampton, ON
11.2021 - 06.2022

Brand Strategist

Pixis Multimedia Canada
03.2021 - 10.2021

Sales Associate

Winners
08.2020 - 01.2021

Associate of Arts - Marketing Management - Marketing Communications

Sheridan College Institute of Technology And Advanced Learning

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Jameel Zafar