Almarie Sarigumba
405-511 Guelph Line, Burlington,
Summary
Focused Composite Technician with success in comprehending technical data and work order specifications to perform satisfactory composite manufacturing. Motivated to consistently follow safety requirements to avoid injuries from potentially hazardous equipment.
Friendly Server/Supervisor with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
8
8
years of professional experience
Work History
Composite Technician
Formula Solutions Inc.
11.2022 - Current
- Streamlined workflow by organizing tools, equipment, and workspaces for maximum productivity during daily operations.
- worked at kitting department and preparing the materials for cascades materials
- used computer and run the machine to cut the materials (fiber glass, twill, UD)
Supervisor
Hearthstone By the Lake
06.2021 - 11.2022
- Provide excellent customer service: greeted customers, provided perfect seating by their requests, explained food and beverage
- Responded to customer questions regarding products, prices and availability.
- Actively resolved customer complaints and issues
- Started early to take phone calls orders and punching all the orders in the computer
- Checking all the chits to make sure everything is correct before leaving
- Check table set up before and after for proper set-up and cleanliness
- Ensured the cleanliness of the restaurant and checked on customers to make sure all was well.
Server
Hearthstone By the Lake
12.2018 - 11.2022
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
- Observed eating patterns of residents to record proper nutrition during meal times.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Cashier & Crew Trainer
Mcdonald’s
11.2016 - 11.2018
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Maintaining organization and cleanliness of all workstations
- Instructed new team members on correct procedures for operations.Operated cash register, collected payments and provided accurate change.
- Answered customer questions, provided store information and directed customers to designated store areas.
Education
Pre-Health Sciences
George Brown College
Toronto, ON05.2018
Thomas A. Blakelock High School
06.2017
Skills
- Computer Skills
- Problem Resolution
- Customer Service
- Liquor, Wine and Food Service
- Food Safety Understanding
- Menu Memorization
- Food and Beverage Service
- Menu Knowledge
- Setting up Tables
- Task Prioritization
- Material Cutting
- Time Management
- Problem-Solving
Accomplishments
Crew Trainer 2017
McDonald's
"Shining Star" 2020
Hearthstone By The Lake
Awarded for exceptional service and active workmanship
Timeline
Composite Technician
Formula Solutions Inc.
11.2022 - Current
Supervisor
Hearthstone By the Lake
06.2021 - 11.2022
Server
Hearthstone By the Lake
12.2018 - 11.2022
Cashier & Crew Trainer
Mcdonald’s
11.2016 - 11.2018
Pre-Health Sciences
George Brown College
Thomas A. Blakelock High School
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