Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Aseara
08.2013 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Assistant Director
Air Tec Mexico, S.A. De C.V.
01.2008 - 07.2013
Created and updated records and files to maintain document compliance.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Trained and mentored new employees on industry practices and business operations.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
No Degree - Nutrition And Food
Instituto Politecnico Nacional
Mexico City
10.2008
High School Diploma -
Benemerito De Las Americas
Ciudad De Mexico
07.2006
Skills
Managing work under pressure
Team motivation
Product and service knowledge
Retail Operations
Sales Reporting
Consulting, organization and preparation for document entry
Accomplishments
Collaborated with team of 20 leaders in the development of a project "International Night, Around the World in 80 days", Latter Days Saints Church Newmarket, Ontario