Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alma D. Ramirez Orozco

Rodeo

Summary

Adaptable instructional aide with strong skills in supporting student needs and delivering exceptional customer service. Experience in maintaining classroom efficiency and fostering student engagement through tailored instructional strategies.

Overview

7
7
years of professional experience

Work History

Instructional Aide

Richmond College Prep Schools
Richmond, CA
08.2021 - Current
  • Supported classroom instruction by assisting teachers with lesson plans and daily activities.
  • Facilitated small group learning sessions to enhance student engagement and comprehension.
  • Implemented individualized education plans (IEPs) to meet diverse student needs effectively.
  • Collaborated with staff to create a positive learning environment for all students.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Order Processor

LeChat Showroom & Sales Office
Hercules, CA
06.2021 - 08.2021
  • Processed customer orders accurately using inventory management software
  • Coordinated order fulfillment with shipping and logistics teams
  • Maintained up-to-date knowledge of product availability and specifications
  • Reviewed order discrepancies, resolving issues swiftly to ensure customer satisfaction

Cashier

El Pollo Loco
San Pablo, CA
06.2019 - 05.2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer, ensuring balanced funds at shift end.
  • Trained new staff on operational procedures and customer service standards.

Education

High School Diploma -

Summit Public Schools: K2
El Cerrito, CA

Skills

  • Student needs support
  • Collaborative learning
  • Group and individual instruction
  • Learning modality knowledge

Languages

English
Spanish
Native or Bilingual

Timeline

Instructional Aide

Richmond College Prep Schools
08.2021 - Current

Order Processor

LeChat Showroom & Sales Office
06.2021 - 08.2021

Cashier

El Pollo Loco
06.2019 - 05.2021

High School Diploma -

Summit Public Schools: K2
Alma D. Ramirez Orozco