Adaptable instructional aide with strong skills in supporting student needs and delivering exceptional customer service. Experience in maintaining classroom efficiency and fostering student engagement through tailored instructional strategies.
Overview
7
7
years of professional experience
Work History
Instructional Aide
Richmond College Prep Schools
Richmond, CA
08.2021 - Current
Supported classroom instruction by assisting teachers with lesson plans and daily activities.
Facilitated small group learning sessions to enhance student engagement and comprehension.
Implemented individualized education plans (IEPs) to meet diverse student needs effectively.
Collaborated with staff to create a positive learning environment for all students.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Order Processor
LeChat Showroom & Sales Office
Hercules, CA
06.2021 - 08.2021
Processed customer orders accurately using inventory management software
Coordinated order fulfillment with shipping and logistics teams
Maintained up-to-date knowledge of product availability and specifications
Reviewed order discrepancies, resolving issues swiftly to ensure customer satisfaction
Cashier
El Pollo Loco
San Pablo, CA
06.2019 - 05.2021
Processed customer transactions efficiently using point-of-sale systems.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Maintained accurate cash drawer, ensuring balanced funds at shift end.
Trained new staff on operational procedures and customer service standards.