Alma Rodriguez
Ceres
Summary
Detail-oriented administrative assistant with a proven track record in document preparation, event planning, and customer service. Committed to streamlining office processes and improving team collaboration, ensuring smooth operations and enhanced productivity.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Rolling Hills Nut Co
Hickman
03.2025 - Current
- Handled incoming communications and redirected inquiries to appropriate staff.
- Maintained inventory of office supplies and placed orders as needed.
- Supported team with administrative tasks to ensure smooth workflow.
- Assisted in preparing documents and reports for management reviews.
- Scheduled appointments and coordinated meetings for team members.
- Collaborated with colleagues to improve office processes and efficiency.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Directed customer inquiries to appropriate department personnel.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
Floor Lead
Sketchers
Turlock
03.2024 - 05.2025
- Supervised daily operations on the sales floor to ensure smooth customer experiences.
- Assisted in inventory management by organizing merchandise and conducting stock checks.
- Collaborated with management to execute promotional displays and drive sales.
- Addressed customer inquiries and resolved issues to enhance satisfaction levels.
- Maintained cleanliness and organization of the sales area for optimal presentation.
- Worked directly with store manager to verify achievement of sales, retention and quality targets.
- Shared product knowledge with customers while making personal recommendations.
- Processed payments using cash registers or point-of-sale systems.
- Identified potential security threats and adhered to company procedures to deter theft, vandalism and any suspicious activity within store and surrounding premises.
- Monitored store customer service interactions to identify sales opportunities within all transactions.
Education
High School Diploma -
Thomas Downey High School
Modesto, CA05-2006
Skills
- Microsoft Excel
- Document preparation
- Inventory management
- Customer service
- Event planning
- Team collaboration
Languages
Spanish
Professional
English
Professional
Timeline
Administrative Assistant
Rolling Hills Nut Co
03.2025 - Current
Floor Lead
Sketchers
03.2024 - 05.2025
High School Diploma -
Thomas Downey High School