Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alma Ramirez Sanchez

Madera

Summary


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Lead Consultant

Cascade Apartment
09.2024 - Current
  • Invited prospects to fill out application upon completion of property tour.
  • Recruited new residents through website advertising and marketing.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Used Entrata to keep record of financial transactions and rental applications.
  • Scheduled various contractors to complete needed work on vacant and occupied units.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Collected rent and tracked resident payments and information in computer system.
  • Responded to requests and scheduled appointments for property showings.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Greeted clients, showed apartments, and prepared leases.
  • Answering phone calls and scheduling appointments
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Respectful and friendly towards residents and makes sure to provide them answers when seeking help
  • Knowledge of Fresno Housing Vouchers
  • Excellent communication skills, both verbal and written.
  • Provided professional services and support in a dynamic work environment.

Leasing Consultant

Bridge Housing
05.2022 - 12.2023
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Distributed and followed up on tenant renewal notices.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Communicated effectively with owners, residents, and on-site associates
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Collected and maintained careful records of rental payments and payment dates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Kept properties in compliance with local, state, and federal regulations.
  • Completed annual rent calculations using housing database software.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Team Member

Chuze Fitness
06.2021 - 03.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted with inventory counts and stocking of merchandise.
  • Collected, arranged, and input information into database system.

Education

Associate of Science - Criminal Justice

Fresno City College
Fresno, CA
05-2024

Real Estate Certificate - Real Estate ( Sales)

University of Irvine
Irvine, CA
01-2022

Criminology

Madera South High
Madera, CA
06-2019

Skills

  • Business analysis
  • Server management
  • Organizational development
  • Configuration management
  • Leadership and mentoring
  • Building client relationships
  • Effective problem resolution
  • Employee training
  • Time management

Languages

Spanish
Professional Working

Timeline

Lead Consultant

Cascade Apartment
09.2024 - Current

Leasing Consultant

Bridge Housing
05.2022 - 12.2023

Team Member

Chuze Fitness
06.2021 - 03.2022

Associate of Science - Criminal Justice

Fresno City College

Real Estate Certificate - Real Estate ( Sales)

University of Irvine

Criminology

Madera South High

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Alma Ramirez Sanchez