Alma Gonzalez
San Diego
Summary
Versatile and dynamic professional with a proven track record at Franciscos Furniture, adept in furniture assembly and delivering exceptional customer service. Leveraged interior design insights to elevate customer satisfaction and drive repeat business. Skilled in inventory monitoring and delivery coordination, consistently enhancing operational efficiency and customer experience.
Overview
3
3
years of professional experience
Work History
Furniture Sales Associate
Franciscos Furniture
05.2024 - 01.2025
- Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
- Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
- Contributed to a positive and welcoming store environment through excellent customer service skills.
- Built strong relationships with clients, resulting in repeat business and a loyal customer base.
- Managed inventory levels to ensure adequate stock availability for customer needs while minimizing excess inventory costs.
- Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and mobile homes.
- Utilized customer feedback to refine sales strategies, leading to improved customer engagement and higher sales.
- Coordinated with delivery team to ensure prompt and accurate order fulfillment, enhancing customer satisfaction.
Cashier
99 Cent Store Only
09.2023 - 04.2024
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tag
- ged and displayed merchandise as required.
- Greeted customers entering store and responded promptly to customer needs.
Driver
Amazon DSP
01.2022 - 04.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Skills
- Store cleaning
- Furniture assembly
- Interior design
- Sales reporting
- Inventory monitoring
- Store maintenance
- Delivery coordination
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Furniture Sales Associate
Franciscos Furniture
05.2024 - 01.2025
Cashier
99 Cent Store Only
09.2023 - 04.2024
Driver
Amazon DSP
01.2022 - 04.2023
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