Alma Colmenares
Pleasanton
Summary
Detail-oriented administrative professional with experience in office administration and data entry. Skilled in prioritizing tasks and managing internal communications to enhance workflow and support organizational goals. Committed to bolstering office efficiency through effective inventory management and process optimization.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
EMJ Metals
Hayward, CA
02.2023 - Current
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed CRM system updates, ensuring accurate tracking of customer interactions.
- Provided administrative support by responding to customer inquiries and resolving issues promptly.
- Increased accuracy in order processing by meticulously reviewing orders and promptly addressing discrepancies.
- Bolstered office efficiency through inventory management, ordering supplies as needed while staying within budget constraints.
- Managed filing system, entered data and completed other clerical tasks
Cafe Barista
Raley's Supermarket
Truckee, CA
08.2020 - 07.2022
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new baristas on beverage preparation and customer interaction protocols.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Operated espresso machines and coffee brewing equipment efficiently.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Monitored inventory levels, assisting in ordering supplies to prevent shortages or waste.
- Developed a loyal customer base through friendly interactions, remembering preferences, and consistently delivering high-quality beverages.
- Controlled line and crowd with quick, efficient service.
- Used POS system to accurately enter orders and process payments.
Bakery Clerk (cross Trained)
Raley's Supermarket
Truckee, CA
08.2020 - 07.2022
- Managed daily bakery inventory to ensure product availability and freshness.
- Assisted customers with selections, providing product information and recommendations.
- Operated baking equipment following safety protocols to maintain a safe work environment.
- Implemented efficient stocking processes to enhance workspace organization and accessibility.
- Monitored quality control measures, ensuring compliance with health and safety regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Supported special events by preparing custom orders according to client specifications and time constraints.
Education
High School Diploma -
GED
Santa Ana, CASkills
- Customer service
- Data entry
- Office administration
- Microsoft Word
- File organization
- Documentation and recordkeeping
- Excel spreadsheets
- Deadline oriented
- Calendar management
- Invoice processing
- Prioritization
- Internal communications
- Purchase orders organization
- Reception oversight
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Administrative Assistant
EMJ Metals
02.2023 - Current
Cafe Barista
Raley's Supermarket
08.2020 - 07.2022
Bakery Clerk (cross Trained)
Raley's Supermarket
08.2020 - 07.2022
High School Diploma -
GED